Senior Account Manager

ETC International; Riyadh; On-site; SAR 90,000 - 130,000; Full time

Job summary

ETC International is seeking a Senior Account Manager to lead client relationships and strategic growth on Amazon and other key EMEA marketplaces from Riyadh. You will be the primary liaison, translating performance data into actionable plans and coordinating cross-functional teams to deliver cohesive e-commerce strategies.

The role focuses on building long-term client partnerships, developing tailored account strategies, and driving multi-channel growth with a strong emphasis on service

Qualifications

• Excellent communication and stakeholder management skills.
• Deep understanding of Amazon and other EMEA marketplaces.
• Ability to translate performance data into actionable strategy.

Responsibilities

• Serve as the primary liaison for key client accounts on Amazon and other EMEA marketplaces.
• Develop and execute tailored account strategies to drive multi-channel growth.
• Collaborate with creative, advertising, data, and listing teams to deliver cohesive e-commerce strategies.

Skills

Client relationship management

EMEA marketplaces

Data-driven decision making

Tools

Amazon Seller Central

Job description

Senior Account Manager

Location Riyadh

Type Permanent

Employment Type Full-Time

Overview & Context

• Serves as the primary client liaison and strategic leader for client accounts on Amazon and other key EMEA marketplaces (e.g., Jumia, Walmart Europe).
• Focused on delivering exceptional service, building strong relationships, and driving overall business growth without an explicit emphasis on AI tools.

Key Responsibilities

• Client Relationship Management:
  • Act as the main point of contact, ensuring clear communication and managing client expectations.
  • Build and nurture long-term relationships with key clients.
• Strategic Oversight:
  • Develop and execute tailored account strategies for each client.
  • Monitor performance metrics and identify opportunities for multi-channel growth.
• Team Coordination:
  • Collaborate with creative, advertising, data, and listing teams to deliver cohesive e-commerce strategies.

Critical Skills

• Excellent communication and relationship management skills.
• Strong understanding of Amazon and other EMEA marketplaces.
• Ability to translate performance data into actionable strategic decisions.