Senior 3PL Ops & Partnerships Lead — Riyadh

Delivery Hero; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Hungerstation, part of the Delivery Hero Group, is seeking a 3PL Territory Senior Account Manager for Riyadh to optimize last-mile operations and partner performance. The role focuses on onboarding, KPI monitoring, and billing coordination to ensure seamless service levels.

You will build strong vendor relationships, oversee governance and safety practices, and drive continuous improvement in a fast-paced regional environment in the Riyadh area.

Qualifications

• 2–4 years in logistics, 3PL coordination, fleet management, or last-mile ops.
• Experience tracking 3PL performance, SLAs, and fleet supply metrics.
• Basic exposure to invoice tracking, billing verification, and data reporting.
• Strong problem-solving, communication, and coordination skills.

Responsibilities

• Support day-to-day 3PL account operations to balance rider supply and delivery demand.
• Onboard and activate new 3PL partners to support regional fleet expansion.
• Monitor 3PL KPIs, SLAs, and performance, flag gaps to senior team.
• Assist 3PL partners with operational issues and invoice/billing coordination.
• Ensure compliance with Hungerstation's Code of Conduct and safety standards.

Skills

3PL operations

Vendor relationships

KPI tracking

Billing verification

Communication & coordination

Education

Bachelor’s degree in Logistics / Supply Chain / Business Admin

Job description

Hungerstation, part of the Delivery Hero Group, is seeking a 3PL Territory Senior Account Manager for Riyadh to optimize last-mile operations and partner performance. The role focuses on onboarding, KPI monitoring, and billing coordination to ensure seamless service levels.

You will build strong vendor relationships, oversee governance and safety practices, and drive continuous improvement in a fast-paced regional environment in the Riyadh area.