Territory & 3PL Operations Manager

HungerStation | هنقرستيشن; Riyadh; On-site; SAR 400,000 - 520,000; Full time

Job summary

HungerStation, part of the Delivery Hero Group, is seeking an experienced Logistics and 3PL Operations Manager to lead regional supply chain initiatives in Riyadh. You will oversee 3PL onboarding, KPI monitoring, SLA management, and cross-functional collaboration to ensure on-time deliveries and cost efficiency.

In this role, you will drive change management, stakeholder engagement, budgeting inputs, and team leadership to sustain high performance and resilience within a fast-paced e-commerce

Qualifications

• 4–6 years of experience in logistics, 3PL vendor management, fleet operations, or last-mile delivery.
• Proven track record in monitoring 3PL performance, supply acquisition, and fleet KPIs.
• Hands-on capability in project coordination, SLA management, and invoice verification.
• Strong problem-solving, critical thinking, analytical, and negotiation skills.

Responsibilities

• Oversee onboarding of new 3PL vendors and monitor their KPIs to maintain service levels.
• Manage 3PL invoices, validate deliverables, and coordinate payments with Finance.
• Coordinate supply and demand within territories to ensure efficiency.
• Streamline SLA processes and maintain relationships with external suppliers.
• Lead special logistics projects and align cross-functional teams for delivery of initiatives.
• Support change management, training, and supplier communications during process shifts.
• Engage stakeholders and act as operational representative for local and international partners.
• Provide budgeting inputs and monitor spend to support financial planning.
• Set team objectives, monitor performance, and drive continuous improvement.

Skills

Problem-solving

Critical thinking

Analytical skills

Negotiation skills

Communication skills

Education

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a relevant field

Job description

HungerStation, part of the Delivery Hero Group, is seeking an experienced Logistics and 3PL Operations Manager to lead regional supply chain initiatives in Riyadh. You will oversee 3PL onboarding, KPI monitoring, SLA management, and cross-functional collaboration to ensure on-time deliveries and cost efficiency.

In this role, you will drive change management, stakeholder engagement, budgeting inputs, and team leadership to sustain high performance and resilience within a fast-paced e-commerce