Luxury Hotel Security Officer | Safety & Guest Care

Sofitel; Riyadh Region; On-site; SAR 89,000 - 134,000; Full time

Job summary

Sofitel Riyadh Hotel & Convention Center is seeking a Security Officer to ensure the smooth operation of the Security Department and to uphold Fire, Emergency, and Health & Safety procedures across the hotel. You will help protect Heartists and Guests and minimize financial loss.

You will respond to alarms, monitor access, report incidents, and support evacuations during emergencies while maintaining a calm, professional presence and a strong commitment to guest service.

Qualifications

• Experienced as a Security Officer in a five-star environment.
• Fire prevention and first aid knowledge.
• A quick learner with a personable personality.
• Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• Excellent communication skills both verbally and written.
• Strong customer care skills and ability to work under pressure, with excellent attention to detail
• A high standard of personal presentation with confident, professional and welcoming personality

Responsibilities

• To work within the parameters of the security manual and the hotels policy and procedures.
• To prevent theft and damage to the property of guest, staff and the company.
• To respond to all alarms and act as directed in respect of any emergency situation
• Assist Security Officers and Security Manager at various functions.
• Assist guests and staff members to evacuate the building at the time of emergencies, ensuring that panic is minimized and control maintained.
• To maintain the security office, update the security records, deal with incidents, and deal with all persons entering via the staff entrance.
• To report and investigate all thefts and criminal offences.
• To constantly strive for consistent bag checks and contractors ID card checks on a daily basis.
• To maximize prevention of crime through regular presence in all areas of the hotel.
• To ensure all colleagues have a sound knowledge of Hotel Security procedures and are fully briefed on the importance of Security Awareness.
• To assist in the building of an efficient team of Ambassadors by taking an active interest in their welfare, safety, training and development.
• To ensure that all Heartists have a complete understanding of, and adhere to the Hotel's Policy and Procedures

Skills

Team player

Interpersonal skills

Communication skills

Quick learner

Work under pressure

Customer care

Personal presentation

Job description

Sofitel Riyadh Hotel & Convention Center is seeking a Security Officer to ensure the smooth operation of the Security Department and to uphold Fire, Emergency, and Health & Safety procedures across the hotel. You will help protect Heartists and Guests and minimize financial loss.

You will respond to alarms, monitor access, report incidents, and support evacuations during emergencies while maintaining a calm, professional presence and a strong commitment to guest service.