Job Purpose: To ensure the availability, performance, security, and reliability of SAP systems through effective Basis administration, monitoring, troubleshooting, upgrades, and technical support across all SAP environments.
Key Accountability Areas:
SAP System Administration:
- Install, configure, and maintain SAP systems.
- Monitor system health, availability, and performance.
- Manage SAP instances, profiles, parameters, and services.
- Perform regular system checks and troubleshooting.
- Support DEV, QA, and PRD environments.
SAP Transport, Upgrade & Patch Management:
- Configure and manage SAP Transport Management System (TMS).
- Manage transports across DEV, QA, and PRD.
- Perform SAP kernel upgrades and patching.
- Support SAP upgrades, migrations, and system refreshes.
- Ensure proper change and release management.
Performance, Monitoring & Troubleshooting:
- Monitor SAP application and database performance.
- Analyze work processes, system logs, dumps, and workload.
- Troubleshoot system performance and availability issues.
- Monitor background jobs, RFCs, and interfaces.
- Perform root-cause analysis and resolve technical incidents.
Security, Backup & Disaster Recovery:
- Manage SAP technical users and access-related issues.
- Support SAP security and vulnerability remediation.
- Monitor database and SAP backups.
- Support restore, recovery, and Disaster Recovery (DR) activities.
- Participate in High Availability (HA) and DR testing.
Technical Support, Documentation & Consulting:
- Provide technical support for SAP Basis-related issues.
- Coordinate with functional, ABAP, database, network, and infrastructure teams.
- Participate in SAP implementation, migration, and integration projects.
- Maintain technical documentation and operating procedures.
- Provide technical recommendations, mentoring, and continuous improvement.
Academic Qualification: Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field.
Work Experience: 4 to 6 Years.