SAP Ariba Consultant

Muller's Solutions; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Müller's Solutions is seeking a dedicated SAP Ariba Consultant exclusively for Saudi nationals to join our team. The successful candidate will implement and support SAP Ariba solutions tailored to procurement and supply chain processes.

This role involves collaborating with clients to optimize procurement operations using SAP Ariba's capabilities, delivering L2/L3 support, and ensuring high availability of Ariba applications through effective incident and change management.

Qualifications

• Bachelor’s degree in IT, Business, or related field.
• 3–8+ years hands-on SAP Ariba experience incl. support and implementation.
• Strong knowledge of P2P and S2C processes.
• SAP Ariba certification preferred.

Responsibilities

• Provide L2/L3 support for SAP Ariba modules via ticketing tools.
• Analyze and resolve issues in Ariba modules (Commerce Automation, Sourcing, Contracts, and Ariba Network).
• Monitor system performance; support SAP ERP/S/4HANA integrations via CIG.
• Perform root cause analysis and preventive measures.
• Support master data management; assist users with training and guidance.
• Manage change requests, ensure SLA/KPI compliance, maintain documentation.

Skills

SAP Ariba

P2P/S2C

Incident management

CIG

IDoc/APIs

ServiceNow

Jira

Education

Bachelor's degree in IT/Business

Tools

ServiceNow

Jira

CIG

IDoc interfaces

APIs

Job description

Müller's Solutions is seeking a dedicated SAP Ariba Consultant exclusively for Saudi nationals to join our team. The successful candidate will be responsible for implementing and supporting SAP Ariba solutions tailored to procurement and supply chain processes. This role involves collaborating closely with clients to optimize their procurement operations using SAP Ariba's capabilities.

Key Responsibilities

• Provide L2/L3 support for SAP Ariba modules in production, including incident, service request, and problem management via ticketing tools.
• Analyze and resolve issues in Ariba Commerce Automation, Sourcing, Contracts, and Supplier Lifecycle & Performance.
• Monitor system performance to ensure high availability and stability; support SAP ERP/S/4HANA integrations via CIG.
• Perform root cause analysis and implement preventive measures.
• Support master data management and assist users with training, troubleshooting, and process guidance.
• Manage change requests, ensure SLA/KPI compliance, and maintain documentation including knowledge base and SOPs.

Requirements

• Bachelor’s degree in IT, Business, or a closely related field.
• 3-8+ years of hands‑on experience with SAP Ariba, including support and implementation, demonstrating strong knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes.
• Proficient in SAP Ariba modules: Buying & Invoicing, Sourcing/Contracts, and Ariba Network.
• Experience with SAP integration technologies like Cloud Integration Gateway (CIG), IDoc interfaces, and APIs.
• Familiar with ticketing tools such as ServiceNow and Jira for incident management.
• Understanding of SLAs, incident prioritization, and support processes.
• Strong analytical and problem‑solving skills for timely issue resolution.
• Experience with SAP S/4HANA integration and SAP ERP systems.
• SAP Ariba certification is highly preferred.
• Experience in Application Management Services (AMS) or support projects.