Salesforce Functional Lead — Saudi Arabia (Strategy)

Horizontal; Jeddah; On-site; SAR 400,000 - 660,000; Full time

Benefits offered by this job

22 days holiday

Comprehensive medical insurance plan

Visa for employee and family

Flexible office times

Remote working 2 weeks a year

Job summary

Horizontal Digital is seeking a Salesforce Functional Lead based in Saudi Arabia to shape and lead the functional design of a large-scale Salesforce programme for a major enterprise client in the Kingdom.

You will lead cross-functional teams, partner with project leads, and manage stakeholders at all levels, bringing expertise in experience strategy, design and digital platform development while driving commercially successful outcomes.

Qualifications

• 8+ years of client-facing consulting or professional services experience.
• 6+ years designing and implementing Salesforce solutions.
• In-depth knowledge of Salesforce Sales, Service, Experience, Data and Marketing Cloud.
• Strong stakeholder management and communication skills.
• End-to-end digital experience design and development.
• Salesforce certification(s) considered a plus.
• Based in, or willing to relocate to, Riyadh or Jeddah.
• Arabic language skills are a plus.

Responsibilities

• Act as Functional Lead, ensuring delivery on scope, budget and outcomes.
• Build trusted client relationships and manage expectations.
• Lead cross-functional teams and drive account growth.
• Translate business requirements into Salesforce functionality.
• Collaborate with project managers, designers and engineers to deliver value.
• Define roadmaps, MVPs, feature priorities and UAT plans.
• Train client teams to adopt the new system.
• Mentor delivery team members and contribute to practice growth.

Skills

Salesforce experience

Client-facing consulting

Stakeholder management

Digital experience design

Project leadership

Arabic language skills

Education

Bachelor's degree

Tools

Salesforce Marketing Cloud

Pardot

Job description

Horizontal Digital is seeking a Salesforce Functional Lead based in Saudi Arabia to shape and lead the functional design of a large-scale Salesforce programme for a major enterprise client in the Kingdom.

You will lead cross-functional teams, partner with project leads, and manage stakeholders at all levels, bringing expertise in experience strategy, design and digital platform development while driving commercially successful outcomes.