Sales Operations Manager

Bluebeam, Inc.; Riyadh; On-site; AUD 133,000 - 209,000; Full time

Job summary

Nemetschek Group in Riyadh seeks a Sales Operations Manager to own the regional commercial engine across Middle East brands. You will manage Salesforce, ensure data hygiene, build weekly and monthly reports, and support planning, forecasting, and performance reviews with global Finance and Compliance.

The ideal candidate has 5+ years in Sales/Revenue Operations in software or SaaS, strong analytical skills, pricing governance, deal desk experience, and fluency in English and Arabic.

Qualifications

• 5+ years in Sales/Revenue/Commercial Operations in software/SaaS/tech
• Experience with deal desk, pricing governance, and approvals
• Strong analytical and reporting skills

Responsibilities

• Own and manage Nemetschek Arabia's sales operations function, ensuring accuracy, discipline, and visibility across brands and territories
• Manage and continuously improve the Salesforce CRM platform: data hygiene, stage definitions, governance, and user adoption
• Design and own regional sales reporting framework: weekly pipeline, monthly revenue dashboards, quarterly reviews, ad-hoc analysis
• Support annual planning: territory design, quota allocation, headcount modelling, capacity planning with MD and brand leads
• Own the deal desk: review terms, approvals, pricing governance, and distributor policies
• Administer and audit partner deal registration, MDF claims, and channel incentives with Channel Manager
• Coordinate bid/tender operations: pricing schedules, sign-off workflows, tender log; track KPIs across roles
• Support commission and variable compensation in collaboration with HR and Finance
• Identify friction points and drive structured process improvements across full sales cycle
• Maintain a library of commercial templates (pricing sheets, orders, proposals)
• Onboard new team members on CRM usage, processes, and reporting standards
• Serve as liaison between regional sales and global Finance, HR, Legal, Compliance
• Provide competitive intelligence: win/loss data, competitor pricing, market sizing

Skills

CRM governance

Sales analytics

Quota modelling

Data storytelling

Cross-functional coordination

Excel/Google Sheets

BI tools

English & Arabic fluency

Education

Bachelor's degree in Business Administration/Engineering/Finance or related field

Tools

Salesforce

Job description

Sales Operations Manager – Nemetschek Group

Location, Riyadh, Kingdom of Saudi Arabia

Overview:

The Sales Operations Manager is the commercial infrastructure owner of Nemetschek Arabia. The role ensures that the regional sales engine — spanning direct sales, channel, and customer success — operates with the data accuracy, process discipline, and analytical clarity required to scale the business across Middle East and all brands. The role owner partners closely with the MD on planning, forecasting, and performance management, and serves as the primary connection point between the regional commercial team and global Finance, and Compliance functions.

Your task:

• Own and manage Nemetschek Arabia's sales operations function, ensuring the commercial engine runs with accuracy, discipline, and visibility across all brands and territories
• Manage and continuously improve the CRM platform (Salesforce), including pipeline hygiene standards, stage definitions, data integrity governance, and user adoption across the sales and channel teams
• Design and own the regional sales reporting framework: weekly pipeline reports, monthly revenue dashboards, quarterly business reviews, and ad-hoc analysis requested by the MD and global stakeholders
• Support the annual planning cycle: territory design, quota allocation, headcount modelling, and go-to-market capacity planning in coordination with the MD and brand leads
• Own the deal desk function: review non-standard commercial terms, coordinate internal approvals, and maintain pricing governance aligned with Nemetschek SE/Brands policies and distributor agreements
• Administer and audit partner deal registration, MDF (Market Development Funds) claims, and channel incentive programs in coordination with the Channel Manager and distribution partners
• Coordinate bid and tender commercial operations: compile pricing schedules, manage internal sign-off workflows, and maintain a tender log for the region Track and report sales performance against KPIs for all roles: quota attainment, pipeline coverage, win/loss rates, average deal size, renewal rates, and multi-brand attach rates
• Support commission and variable compensation administration in collaboration with global HR and Finance, ensuring accuracy and timeliness of incentive payouts Identify friction points in the sales process and drive structured process improvement initiatives across the full sales cycle
• Maintain a library of commercial templates: pricing sheets, proposal frameworks, order forms, and partner program documentation
• Onboard new sales, channel, and customer success team members on CRM usage, commercial processes, and reporting standards
• Serve as the primary liaison between the regional sales function and global Finance, HR, Legal, and Compliance teams on operational matters
• Provide competitive intelligence support: maintain a structured database of win/loss data, competitor pricing observations, and market sizing inputs
• Travel within the GCC when required to support partner commercial operations, sales kick-offs, and regional business reviews

Your Profile:

• Bachelor's degree in Business Administration, Engineering, Finance, or a related field;
• MBA or equivalent is a plus 5+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations roles in software, SaaS, or technology companies
• Proven experience managing CRM platforms (Salesforce preferred) including pipeline governance, reporting builds, and user administration
• Strong analytical skills: ability to build dashboards, interpret pipeline data, model quota scenarios, and surface actionable insights from sales data
• Experience with deal desk, pricing governance, and commercial approval workflows
• Familiarity with channel and distribution operations — deal registration, partner incentives, MDF management — is a strong plus Experience supporting tender and bid commercial processes is an advantage
• Understanding of the AEC, BIM, or construction technology market landscape is a plus
• Strong cross-functional coordination skills: able to work effectively with Sales, Channel, Customer Success, Finance, HR, and global stakeholders
• High attention to detail and a structured, process-oriented working style
• Proficiency in Excel/Google Sheets for financial modelling and reporting; experience with BI tools (Power BI, Tableau, or similar) is an advantage
• Fluent English and Arabic required;
• Self-driven, discreet with commercial data, and comfortable operating in a lean, high-growth regional entity
• Based in Riyadh, Saudi Arabia; occasional travel across GCC required

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#Kingdom of Saudi Arabia

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