Sales Operations Lead: Enablement, Governance & Growth

CNTXT; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

CNTXT is seeking a Sales Operations Lead to enhance efficiency, accuracy, and governance of commercial sales processes across direct, partner, and government-sector opportunities. You will review terms, coordinate order forms and approvals, and ensure data integrity before closure and activation.

You will partner with Sales, Finance, Legal, Pre-Sales, Delivery, and Customer Success to resolve issues, monitor SLAs, maintain process docs, and drive continuous improvement.

Qualifications

• Bachelor's degree required; Master's preferred as an advantage.
• 3-5 years' experience in Sales Operations, Commercial Operations, Revenue Operations, Order Management, Sales Support, or related function.
• Experience with reviewing commercial Terms & Conditions, Contracts, order forms, quotations, approvals.
• Familiarity with direct, partner-led, and government-sector sales processes is a plus.
• Experience using CRM and ERP platforms such as Salesforce, Odoo, SAP Ariba or similar systems.

Responsibilities

• Commercial Review & Order Coordination (30%): Review commercial transaction documents and coordinate order forms, approvals, and signatures.
• Commercial Process Improvement & Sales Enablement (25%): Manage and continuously improve Commercial Sales Operations processes, documentation, and sales enablement.
• Government-Sector Operations & Vendor Registration (20%): Support government-sector opportunities and vendor-registration activities.
• SLA Monitoring, Data Accuracy & Operational Reporting (15%): Monitor service levels, maintain system data, and generate operational reports and dashboards.
• Cross-Functional Stakeholder Alignment (10%): Coordinate stakeholders to resolve order-related issues and support timely transaction completion.

Education

Bachelor's degree in Business Administration, Finance, Marketing, Engineering, Information Technology, Management Information Systems, or a related field

Master's degree (advantage)

Tools

Salesforce

Odoo

SAP Ariba

Etimad Marketplace

Job description

CNTXT is seeking a Sales Operations Lead to enhance efficiency, accuracy, and governance of commercial sales processes across direct, partner, and government-sector opportunities. You will review terms, coordinate order forms and approvals, and ensure data integrity before closure and activation.

You will partner with Sales, Finance, Legal, Pre-Sales, Delivery, and Customer Success to resolve issues, monitor SLAs, maintain process docs, and drive continuous improvement.