Sales Operations Excellence Manager

Confidential; Riyadh; On-site; SAR 220,000 - 380,000; Full time

Job summary

Confidential in Riyadh seeks a Sales Operations Excellence Manager to lead sales performance planning, analysis and budgeting across regions, territories, and branches. You will oversee reporting, monitor incentives, and drive training programs to boost efficiency and achieve sales objectives.

Responsibilities include preparing regional reports, evaluating results against targets, optimizing product performance, coordinating training, and circulating management directives to the team.

Qualifications

• Bachelor’s degree in Marketing or equivalent field.
• 7+ years of experience in retail sales.

Responsibilities

• Prepare regional sales reports at region, territory, and branch levels.
• Prepare the annual sales department plan and the sales budget, and follow up on their execution.
• Analyze sales results and performance indicators, compare against targets, and identify variances.
• Analyze branch sales and link to product performance, identifying top and bottom contributors.
• Monitor underperforming branches and propose corrective actions.
• Assess regional sales coordinators’ performance and task adherence.
• Distribute monthly sales targets across the team based on performance and opportunities.
• Oversee product-specific incentive programs and training needs.
• Organize training schedules for new employees, including regional managers and sales supervisors.
• Train and onboard new sales coordinators on procedures and analysis methods.
• Circulate management decisions to the sales team and ensure communication reach.

Skills

Sales planning

Sales reporting

Budgeting

Performance monitoring

Incentive programs

Training coordination

Education

Bachelor’s degree in Marketing or equivalent

Job description

We are seeking a Sales Operations Excellence Manager to lead sales performance planning and analysis and to follow up on target achievement across regions, territories, and branches. The role covers reporting and results analysis, contributes to sales plans and budgets, and monitors sales team performance along with incentive and training programs, in order to raise performance efficiency and achieve the department’s sales objectives.

Key Responsibilities:

• Prepare daily, monthly, and periodic sales reports at the region, territory, and branch levels.
• Prepare the annual sales department plan and the sales budget, and follow up on their execution.
• Analyze sales results and sales performance indicators, compare them against approved targets, and identify variances.
• Analyze branch sales and link them to product performance, identifying the highest and lowest contributing products.
• Monitor the performance of underperforming branches, analyze the causes of decline, and submit recommendations.
• Monitor the performance of regional sales coordinators and measure their commitment to targets and required tasks.
• Process monthly sales targets and distribute them across the sales team based on performance indicators and regional sales opportunities.
• Follow up on the implementation of product-specific incentive programs and ensure they are applied according to approved mechanisms.
• Participate in identifying training needs and contribute to developing the skills of the sales team.
• Prepare and organize training schedules for new employees, including regional managers and sales supervisors.
• Train and onboard new sales coordinators on work procedures and sales tracking and analysis methods.
• Circulate management decisions and directives to the sales team and follow up to ensure they reach the relevant people.
• Perform any other duties within the scope of the role.

Requirements:

• Bachelor’s degree in Marketing or an equivalent field.
• Minimum of 7 years of experience in retail sales.