Sales Business Development – Coordinator

Jobtailor; Jeddah; On-site; SAR 120,000 - 240,000; Full time

Job summary

Hapag-Lloyd is seeking a results-driven sales professional in Jeddah to identify and pursue new business opportunities, grow customer relationships, and drive revenue across defined TEU targets.

You will collaborate with internal teams, prepare rate quotations, manage the sales pipeline in Salesforce, and provide market feedback to optimize vessel utilization and profitability while maintaining high service quality.

Qualifications

• University degree or equivalent.
• Very good command of written and spoken English.
• Working knowledge of MS Office.
• Able to work well with others and follow guidelines.
• Positive attitude.
• Ability to work under pressure.
• Receptive and able to grasp new ideas.
• Self-motivated for personal development.

Responsibilities

• Engage with customers to identify and pursue new business opportunities, grow and strengthen relationships, and drive revenue.
• Collaborate with internal teams, sales colleagues, and key stakeholders to expand sales opportunities and maximize growth.
• Prepare rate quotations and filter rate requests to align cargo with company strategy and optimize vessel utilization, volume, and profitability.
• Provide market feedback on rates, competitor activities, and market conditions.
• Prepare and conduct calls, add opportunities to the pipeline, report and follow up on calls in Salesforce.
• Secure new accounts and develop underperforming accounts.
• Promote Hapag-Lloyd digital products to customers.
• Achieve assigned TEUs and carrier haulage targets.
• Reduce exceptions and manual quotes; support revenue optimization.

Skills

English proficiency

Positive attitude

Ability to work under pressure

Team collaboration

Receptiveness to new ideas

Self-motivation

Education

University degree

Tools

MS Office

Salesforce

Job description

• Engage with customers to identify and pursue new business opportunities, grow and strengthen customer relationships, and drive revenue
• Collaborate with internal teams, sales colleagues, and key stakeholders to expand sales opportunities and maximize organizational growth
• Ensure the highest level of quality when interacting with customers and create value for customers and Hapag-Lloyd
• Develop a portfolio of small to medium-sized customers
• Prepare and conduct calls, add opportunities to the pipeline, report and follow up on calls maintained in Salesforce
• Evaluate customer potential through forecast/budget and conduct customer sales planning where appropriate
• Secure new accounts and develop underperforming accounts
• Promote and secure carrier haulage volumes
• Engage with trade managers when relevant
• Prepare rate quotations and filter rate requests to align cargo with company strategy and optimize vessel utilization, volume, and profitability
• Provide market feedback on rates, competitor activities, and market conditions
• Follow up on customer business, quotations, free time, and pricing approval requests
• Complete administrative tasks such as RA filing, FMC filing, and handover to customer service
• Clear and maintain unrated shipments, exceptions, and quotes
• Promote Hapag-Lloyd digital products to customers
• Achieve assigned TEUs and carrier haulage targets
• Reduce exceptions, unrated shipments, and manual quotes
• Support revenue optimization and develop carrier haulage performance

Requirements

• University degree or equivalent
• Very good command of written and spoken English
• Working knowledge of MS Office
• Able to work well with others and follow guidelines
• Positive attitude
• Ability to work under pressure
• Receptive and able to grasp new ideas
• Self-motivated for personal development

Core Competencies

Demonstrates strong customer engagement and relationship-building skills to identify and pursue new business opportunities while driving revenue growth. Proficient in sales planning, market analysis, and optimizing operational performance through effective collaboration and communication.

Highest-signal resume keywords

• Customer Relationship Management
• Salesforce Proficiency
• Market Analysis
• Revenue Optimization
• Carrier Haulage Performance

Hard Skills

• Sales Planning
• Rate Quotation Preparation
• Pipeline Management
• Forecasting
• Administrative Task Management

Soft Skills

• Positive Attitude
• Ability to Work Under Pressure
• Team Collaboration
• Receptiveness to New Ideas
• Self-Motivation

Industry Keywords

• Customer Engagement
• Business Development
• Carrier Haulage
• Market Feedback
• TEU Targets

Tools & Technologies

• MS Office
• Salesforce