Sales Account Manager Supervisor (Saudization)

Metra; Saudi Arabia; On-site; SAR 150,000 - 240,000; Full time

Job summary

Metra Computers Group in Riyadh, Saudi Arabia, is seeking an experienced Sales Lead / Sales Account Manager Supervisor to drive revenue growth and strengthen customer relationships within the Saudi market.

You will lead sales activities, manage key accounts, supervise a sales team, and coordinate with IT vendors, distribution partners, and channel partners to develop opportunities and deliver profitable quotations.

Qualifications

• 5–7 years of experience in sales, account management, or business development, preferably within the IT industry.
• Previous experience in IT distribution is highly preferred.
• Very good command of English is mandatory.
• Strong understanding of IT distribution channels incl. resellers, system integrators, corporate customers, and technology vendors.

Responsibilities

• Lead and supervise sales account management activities to achieve revenue and profitability targets.
• Develop and maintain relationships with existing customers, key accounts, resellers, and channel partners.
• Identify and pursue new business opportunities to expand market presence in Saudi Arabia.
• Monitor sales performance against targets and forecast accurately in CRM.
• Coach and guide sales team members to improve performance and customer engagement.
• Prepare quotations, proposals and commercial offers aligned with pricing policies.
• Coordinate with Product Management, Pre-Sales, Logistics, Finance, and Operations for order processing and satisfaction.

Skills

Sales leadership

Team supervision

Account management

Negotiation

English language

Education

Bachelor's degree in Business Administration, Marketing, IT or related field

Tools

CRM systems

Microsoft Office

Job description

Sales Lead / Sales Account Manager Supervisor

Metra Computers Group

Location: Riyadh, Saudi Arabia

Department: Sales

Employment Type: Full-Time

Experience: 5–7 Years

Job Summary

We are seeking an experienced and results-driven Sales Lead / Sales Account Manager Supervisor to lead sales activities, strengthen customer relationships, and drive revenue growth in the Saudi market.

The ideal candidate will have a strong background in sales and account management, preferably within the IT distribution industry, with proven experience in developing business opportunities, managing key accounts, achieving sales targets, and supporting team performance.

The role requires strong commercial acumen, leadership capabilities, and the ability to build long-term partnerships with resellers, system integrators, corporate clients, and technology vendors.

Key Responsibilities

• Lead and supervise sales account management activities to achieve assigned revenue and profitability targets.
• Develop and maintain strong relationships with existing customers, key accounts, resellers, and channel partners.
• Identify and pursue new business opportunities to expand market presence and increase revenue across the Saudi market.
• Monitor individual and team sales performance against monthly, quarterly, and annual targets.
• Support, guide, and coach sales team members to improve performance, productivity, and customer engagement.
• Develop account plans and sales strategies to grow existing accounts and acquire new customers.
• Understand customer requirements and recommend suitable IT products, solutions, and commercial offerings.
• Oversee the preparation and follow-up of quotations, proposals, and commercial offers, ensuring alignment with pricing policies and profitability objectives.
• Manage the sales pipeline, monitor opportunity progress, and ensure accurate sales forecasting and CRM updates.
• Coordinate with Product Management, Pre-Sales, Logistics, Finance, and Operations to ensure effective order processing and customer satisfaction.
• Build strong relationships with technology vendors and distribution partners to identify growth opportunities and support business development.
• Monitor market trends, competitor activities, pricing developments, and customer demands to identify potential risks and opportunities.
• Conduct regular customer meetings and business reviews to strengthen partnerships and identify opportunities for account expansion.
• Prepare regular sales performance reports, pipeline updates, and business forecasts for management review.
• Ensure compliance with internal sales policies, approval procedures, and commercial guidelines.

Requirements

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• 5–7 years of experience in sales, account management, or business development, preferably within the IT industry.
• Previous experience in IT distribution is highly preferred.
• Proven track record of achieving sales targets and developing profitable customer relationships.
• Previous experience in a team leadership or sales supervisory role is an advantage.
• Strong understanding of the IT distribution channel, including resellers, system integrators, corporate customers, and technology vendors.
• Very good command of English is mandatory.
• Excellent communication, negotiation, presentation, and relationship-management skills.
• Strong commercial awareness, analytical thinking, and problem-solving abilities.
• Proficiency in Microsoft Office and CRM systems.
• Ability to manage multiple priorities and work in a target-driven environment.
• Willingness to travel within Saudi Arabia as required.

Preferred Skills

• Experience handling IT hardware, software, networking, cybersecurity, cloud, or enterprise technology solutions.
• Established network of customers and channel partners within the Saudi IT market.
• Experience managing key accounts, negotiating commercial agreements, and developing strategic account plans.
• Familiarity with sales forecasting, pipeline management, and revenue performance reporting.
• Experience coordinating with vendors and internal business units to achieve sales objectives.

Key Competencies

• Sales Leadership & Team Supervision
• Business Development & Revenue Growth
• Key Account Management
• Customer Relationship Management
• IT Distribution & Channel Sales
• Negotiation & Commercial Acumen
• Sales Forecasting & Pipeline Management
• Strategic Planning & Market Analysis
• Communication & Stakeholder Management
• Performance Management & Target Achievement
• Problem-Solving & Decision-Making
• Planning, Organization & Time Management