RWJED - Assistant Communications Manager

Rosewood Hotel Group; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Rosewood Jeddah is seeking a Marketing Coordinator to manage social media calendars, update the website and online listings, and create promotional visuals for outlets and seasonal brochures.

You will support revenue optimization, plan innovative events, collaborate with operations, and ensure campaigns align with the Rosewood identity across channels and partners. Experience in luxury hospitality marketing preferred.

Responsibilities

• Oversee Rosewood Jeddah social media channels with a yearly calendar, engage followers and identify post opportunities.
• Oversee Rosewood Jeddah website and online listings (e.g., TripAdvisor) to ensure updates align with Rosewood standards.
• Create and design hotel collateral, F&B promotions, menus, and seasonal brochures within brand guidelines.
• Assist in managing marketing resources to optimize revenue potential across hotel operations.
• Develop innovative marketing events and activities to sustain a creative communications schedule.
• Collaborate with operational teams to capture great ideas and deploy them in marketing plans.
• Develop tasteful concepts reflecting the positioning of each restaurant or business.
• Ensure campaigns are approved in a timely manner per the communications strategy.
• Maintain strict adherence to corporate identity guidelines in all materials.
• Coordinate with banks, airlines, and retail partners for mutual marketing benefits.
• Strive to exceed department objectives set with the DOS&M.
• Assist in building and maintaining fresh guest databases and data integrity.
• Implement and control annual events and campaigns supporting each business's positioning.
• Monitor new revenue tools to spark marketing innovation and creativity.
• Support Rosewood Jeddah’s launch marketing strategy by market segment.
• Prepare monthly revenue stats reflecting historical and future trends for Rooms, F&B and C&B.
• Ensure event calendars are reflected on web and e-commerce platforms.
• Carry out other duties as assigned by DOS&M and uphold departmental policies.

Job description

• Oversee Rosewood Jeddah Social media channels such as Facebook, Twitter and Instagram by creating a refined calendar for the year, engaging with followers and recognize possible post and investment opportunities to boost social media channels.
• Oversee Rosewood Jeddah website page and other online media such as TripAdvisor to ensure all is updated and aligned as per Rosewood Hotels & Resorts standards.
• Creation and design of hotel collateral, food and beverage outlet promotion visuals and menus, hotel advertising and festive season brochure within Rosewood Hotels & Resorts standards.
• Assist in managing marketing resources to optimize the revenue potential of the total hotel operation.
• Assist in developing a program of highly innovative marketing events and activities to ensure that Rosewood Jeddah maintains a creative schedule of events and communications tailored to each business and outlet.
• Engage positively with the Operational teams to harness their "great ideas," and deploy as part of the marketing and social media agenda.
• Assist in developing tasteful creative concepts that accurately reflect the positioning and personality of each restaurant or business.
• Ensures that all campaigns are approved in a timely manner in accordance with the hotels Communication strategy.
• Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.
• Work with third party organizations such as banks, airlines and retail operations for a mutual shared marketing benefit.
• Strive to exceed his personal and departmental Business Based Objectives set in conjunction with the DOS&M.
• Assist in building effective, 'fresh' databases and maintaining accurate guest data integrity.
• Assist to implement and control a yearly program of events, activities and campaigns that support the positioning of each business such as food and beverage outlets, Sense Spa and accommodation and develop awareness and revenue flow.
• Keep abreast of new revenue tools available to help identify niche marketing ideas, that will support innovation and creativity
• Support the core strategy (by market segment) of Rosewood Jeddah’s launch marketing campaign
• Prepare statistical reports that reflect a return on investment of key marketing initiatives.
• Prepares applicable monthly revenue statistical reports that accurately reflect both the historical and future business trends for Rooms, F&B and C&B.
• Ensure the event calendar of activities is professionally reflected within web and E-commerce strategy (in line with Rosewood policy.)
• Carries out other duties that may from time to time be assigned by DOS&M.
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Day to day administrative tasks such as complimentary and entertainment forms, database update and Purchase orders follow up.