Revenue Assurance Manager

webook.com; Saudi Arabia; On-site; SAR 210,000 - 320,000; Full time

Job summary

webeook.com in Saudi Arabia seeks a Revenue Assurance Manager to oversee revenue controls, reconciliations, and reporting across platforms and payment channels. The role involves coordinating with Finance, Operations, Commercial, and Technology to prevent leakage and improve accuracy.

The ideal candidate has extensive experience in revenue accounting, payment settlements, and month-end close, with strong analytical skills and attention to detail.

Qualifications

• Bachelor's degree in Accounting, Finance, or related discipline.
• 8+ years in accounting, revenue operations, reconciliations, or financial control with supervisory responsibilities.
• Experience in payment services, fintech, e-commerce, ticketing or high-volume environments preferred.
• Experience in revenue accounting, payment settlements, AR, and month-end closing.
• Strong understanding of internal controls and reconciliation processes.
• CPA/ACCA/CMA qualifications are advantageous.

Responsibilities

• Oversee revenue assurance from platform transactions through to collection, settlement, and accounting.
• Verify fees, commissions, discounts, and charges align with contracts.
• Identify missing/duplicate transactions, investigate root causes, and coordinate corrective actions.
• Establish controls, reconciliation procedures, and escalation processes.
• Coordinate with accounting to ensure proper revenue recognition and reporting.
• Develop automated reconciliations and reports with technology teams.

Skills

Advanced Excel

Analytical skills

Attention to detail

Cross-team coordination

Communication skills

Education

Bachelor's degree in Accounting/Finance

Tools

ERP systems

Odoo

Power BI

Job description

Do you want to love what you do at work Do you want to make a difference, an impact, and transform peoples lives Do you want to work with a team that believes in disrupting the normal, boring, and average

If yes, then this is the job you are looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.

Role Overview

Ensure the accuracy, completeness, and timely reconciliation of revenue across webook.com's platforms and payment channels. The Revenue Assurance Manager will oversee revenue controls, investigate discrepancies, monitor settlements, and work with Finance, Operations, Commercial, and Technology teams to prevent revenue leakage and improve reporting.

Key Responsibilities

Revenue Assurance and Controls

• Oversee the revenue assurance process from platform transactions and billing through to collection, settlement, and accounting
• Verify that fees, commissions, discounts, and other charges are accurately applied in line with approved contracts and commercial terms
• Identify missing, duplicate, or incorrectly recorded transactions, investigate root causes, and coordinate corrective actions
• Establish and maintain documented controls, reconciliation procedures, and escalation processes

Reconciliations and Settlements

• Reconcile platform transaction records with payment gateway reports, bank receipts, and general ledger balances
• Monitor settlements from payment providers, investigate delays and deductions, and follow up on outstanding amounts
• Review refunds, cancellations, and chargebacks to ensure accurate processing and accounting
• Validate organiser and partner settlement calculations against contractual terms and supporting transaction records
• Maintain an ageing analysis of unreconciled items and ensure timely resolution

Revenue Accounting and Reporting

• Coordinate with the accounting team to ensure revenue is recorded in accordance with approved accounting policies and applicable standards
• Support month-end closing through reconciliations, supporting schedules, and proposed adjustments
• Prepare reports on revenue discrepancies, outstanding settlements, payment processing fees,and amounts recovered
• Analyze revenue movements and highlight unusual trends or control exceptions to the Finance Director
• Provide supporting documentation for internal and external audits

Systems and Process Improvement

• Work with Technology and Data teams to improve transaction data quality and consistency across platforms and the ERP
• Develop automated reconciliations and exception reports to reduce manual work and improve accuracy
• Review new payment channels, products, and commercial arrangements to ensure appropriate revenue controls are in place before launch
• Coordinate corrective actions across departments and monitor recurring issues through to resolution

Requirements

• Bachelor's degree in Accounting, Finance, or a related discipline
• At least 8 years of relevant experience in accounting, revenue operations, reconciliations, or financial control, including supervisory responsibilities
• Experience in payment services, fintech, e-commerce, ticketing, or another high-volume transaction environment is preferred
• Practical experience in revenue accounting, payment settlements, accounts receivable, and month-end closing
• Strong understanding of internal controls and reconciliation processes
• Professional qualifications such as CPA, ACCA, or CMA are an advantage

Required Skills

• Advanced Excel skills and experience working with ERP systems
• Strong analytical skills and the ability to investigate large volumes of transaction data
• High attention to detail and effective problem-solving skills
• Ability to coordinate across teams and resolve issues within agreed deadlines
• Clear communication and reporting skills
• Experience with Odoo, Power BI, or automated reconciliation tools is an advantage