Returns Team Leader

Ninja; Eastern Province; Vor Ort; SAR 60.000 - 90.000; Vollzeit

Zusammenfassung

Ninja is seeking an experienced Returns Team Leader to join the Warehouse team in the Eastern Province of Saudi Arabia. You will lead daily returns receiving verification, inventory accuracy, product disposition, and team coordination activities to ensure seamless returns flow and strict stock control.

Responsibilities include verifying quantities, conditions, and documentation, maintaining traceability in the WMS, resolving discrepancies with Stock Control, and coordinating with QA for

Jobbeschreibung

DescriptionWe are looking for an experienced Returns Team Leader to join our Warehouse team and lead daily returns receiving verification inventory accuracy product disposition and team coordination activities

Responsibilities

• Lead daily receiving and processing of returned products within the Central Warehouse
• Verify returned quantities item details condition return reasons and supporting documents
• Ensure returned products are correctly recorded in WMS system records and maintain full traceability
• Investigate and resolve quantity item documentation and inventory discrepancies with Stock Control and relevant teams
• Ensure returned products are properly segregated and classified based on condition and approved disposition
• Coordinate with Quality Assurance for product condition assessment when required
• Ensure damaged expired rejected or non-conforming products are not returned to available stock without proper approval
• Coordinate products approved for restocking supplier return disposal or other approved disposition
• Lead and allocate daily tasks based on return volumes workload and operational priorities
• Monitor team productivity accuracy attendance and compliance with warehouse procedures and safety standards
• Maintain accurate return records and prepare daily periodic operational reports
• Monitor return KPIs identify recurring issues and support process improvement initiatives
• Escalate significant return issues quality concerns or operational delays to the Inbound Manager

Requirements

• 3 5 years of relevant experience in warehouse operations returns inbound inventory control or a related field
• Relevant Warehouse Inventory Logistics or Supply Chain certification is an advantage
• Previous Team Leader or operational coordination experience is preferred
• Strong knowledge of warehouse returns receiving product verification and inventory movements
• Experience handling returned products and verifying quantity condition item details and documentation
• Good understanding of inventory accuracy stock discrepancies and WMS transactions
• Knowledge of damaged stock expiry control product segregation and disposition processes
• Experience using WMS and warehouse operational systems
• Strong leadership and ability to coordinate frontline warehouse teams and allocate daily workload
• Good problem-solving communication organization and reporting skills
• Ability to work in a fast-paced high-volume warehouse environment and support rotational shifts weekends or public holidays when required