Return Officer

Ananinja; Jeddah; On-site; SAR 78,000 - 106,000; Full time

Job summary

Ananinja is seeking a detail-oriented Return Officer to join our operations team in Jeddah. You will handle returned items, verify documents, and ensure accurate inspection and system updates, coordinating closely with warehouse and inventory teams.

The role emphasizes meticulous record-keeping, adherence to SOPs and safety procedures, and clear communication across departments to resolve discrepancies efficiently.

Qualifications

• Experience in warehouse operations or returns processing preferred.
• Familiarity with WMS or ERP systems.
• Strong communication and coordination abilities.

Responsibilities

• Receive and verify returned items, quantities, and related documents
• Inspect and classify returned products based on their condition
• Update return transactions accurately in the system
• Coordinate with Warehouse, Inventory, QA, and Returns teams regarding discrepancies
• Maintain proper documentation and records for all return activities
• Follow company SOPs and safety procedures during return handling

Skills

Attention to detail

Organizational skills

Communication

Tools

WMS

ERP systems

Job description

We are looking for a detail-oriented and organized Return Officer to join our operations team. The ideal candidate will be responsible for handling returned items, ensuring accurate inspection, documentation, system updates, and smooth coordination with warehouse and inventory teams.

Responsibilities

• Receive and verify returned items, quantities, and related documents
• Inspect and classify returned products based on their condition
• Update return transactions accurately in the system
• Coordinate with Warehouse, Inventory, QA, and Returns teams regarding discrepancies
• Maintain proper documentation and records for all return activities
• Follow company SOPs and safety procedures during return handling

• Previous experience in warehouse operations or returns processing is preferred
• Familiarity with WMS or ERP systems
• Good communication and coordination skills
• Strong attention to detail and organizational skills
• Ability to work under pressure and handle operational tasks efficiently