Retail Systems & Operations Engineering Trainee

Smart Technology Solutions; Jeddah; Sur place; SAR 60 000 - 120 000; Plein temps

Avantages offerts par ce poste

Culture of growth

Real-time feedback

Collaborative vibe

Focus rooms

Flexible WFH

Résumé du poste

Smart Technology Solutions is seeking a Retail Systems & Operations Engineering Trainee to join our growing team in Jeddah. You will help improve core business systems, particularly CRM and ERP, and support the operational processes that connect teams and partners across internal workflows.

The role requires a degree in Industrial, Systems, or Software Engineering, strong Excel skills, and fluent English. Eligibility to work in Saudi Arabia is essential.

Qualifications

• Degree in Industrial Engineering, Systems Engineering, or Software Engineering.
• Experience working with CRM and ERP systems.
• Strong Excel skills.
• Fluent in English, both speaking and writing.

Responsabilités

• Manage and optimize the core retail CRM and operational ecosystem.
• Bridge the gap between process design and daily execution.
• Oversee the end-to-end partner lifecycle within internal systems.

Connaissances

Analytical thinking

English fluency

Formation

Industrial Engineering

Systems Engineering

Software Engineering

Outils

CRM software

ERP software

Excel

Description du poste

Smart Technology Solutions is an IT solutions provider serving public and private sector organizations in Saudi Arabia with scalable technology services and business systems. Working across the Information Technology and Services sector, the company helps organizations strengthen the systems and processes that support day-to-day operations and long-term growth.

This role is a strong fit for someone who enjoys combining analytical thinking with practical problem-solving in a retail operations environment. As a Retail Systems & Operations Engineering Trainee, you will contribute to the improvement of core business systems and help support the operational processes that connect teams, partners, and internal workflows.

Responsibilities

• Manage and optimize the core retail CRM and operational ecosystem.
• Bridge the gap between process design and daily execution.
• Oversee the end-to-end partner lifecycle within internal systems.

• Degree in Industrial Engineering, Systems Engineering, or Software Engineering.
• Experience working with CRM and ERP systems.
• Strong Excel skills.
• Fluent in English, both speaking and writing.
• Eligible to work in Saudi Arabia.

• A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within.
• Continuous feedback: We don’t wait for annual reviews — we believe in real-time coaching and development.
• Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.
• A space for every personality: Love socializing? You’ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We’ve got dedicated Focus Rooms perfect for deep work.
• Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you.