Retail Store Leader & Team Coach

Apple; Riyadh; On-site; SAR 279,000 - 424,000; Full time

Job summary

Apple Retail in Riyadh is seeking a Store Manager to lead a high-performing team and deliver an exceptional customer experience. You will coach teammates, recruit and train staff, and ensure service excellence across the store.

As a Manager, you will drive key store goals, collaborate with leadership, and uphold Apple’s values of inclusion while maintaining policies and protecting assets.

Qualifications

• Availability to work a schedule based on business needs including nights, weekends and holidays.
• Proficiency in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Interact with team members and customers to ensure exceptional service and meet business priorities.
• Address customer and team member concerns and escalate when appropriate.
• Drive store performance by planning and executing operational strategies within assigned areas.
• Maintain company policies and protect assets including confidential information.

Skills

Leadership

Communication

English proficiency

Team development

Problem solving

Tools

POS systems

Retail analytics tools

Job description

Apple Retail in Riyadh is seeking a Store Manager to lead a high-performing team and deliver an exceptional customer experience. You will coach teammates, recruit and train staff, and ensure service excellence across the store.

As a Manager, you will drive key store goals, collaborate with leadership, and uphold Apple’s values of inclusion while maintaining policies and protecting assets.