Retail Specialist for Saudi & GCC Nationals

Lex; Riyadh; On-site; SAR 56,000 - 89,000; Full time

Job summary

Apple Retail in Riyadh seeks an Specialist to build brand loyalty by delivering a unique customer service experience. You will ask questions, tailor recommendations, and guide customers through products and services.

Stay informed on Apple offerings and support peers while maintaining accuracy and inclusion in daily store operations. Availability for varied store hours, including nights and weekends, and proficiency in the local language are required.

Qualifications

• Availability to work a schedule including nights, weekends and public holidays in a retail store
• Proficient in the local language, both written and spoken
• Knowledge of Apple products and services is preferred
• Ability to personalize solutions and communicate them effectively
• Work in a fast-paced environment and support multiple customers

Responsibilities

• Deliver excellent service to understand customer needs and present products and services
• Educate customers on relevant ways to buy products and ownership options
• Stay up to date on Apple products, services, purchase options, and sales processes
• Support store peers by sharing knowledge and assisting with ownership opportunities
• Maintain accuracy and follow guidance, performing other tasks as needed
• Contribute to an inclusive environment and demonstrate Apple values daily

Skills

Apple product knowledge

Customer needs assessment

Team collaboration

Job description

Apple Retail in Riyadh seeks an Specialist to build brand loyalty by delivering a unique customer service experience. You will ask questions, tailor recommendations, and guide customers through products and services.

Stay informed on Apple offerings and support peers while maintaining accuracy and inclusion in daily store operations. Availability for varied store hours, including nights and weekends, and proficiency in the local language are required.