Restaurant Floor Supervisor

Siham International Trading Co.; Riyadh; On-site; SAR 89,000 - 123,000; Full time

Benefits offered by this job

Flights and visa for non-citizens

Accommodation

Transportation allowance

Seasonal contract — 3 months

Job summary

SIHAMCO is seeking an experienced Floor Supervisor for a seasonal 3-month role in Riyadh, Saudi Arabia. You will oversee daily floor operations, lead front-of-house staff, and ensure exceptional service throughout guest visits. Flights, visa, accommodation, and transportation are provided for non-citizens.

Strong English and leadership skills are essential for managing a high-volume F&B environment. Responsibilities include supervising service staff, coordinating with kitchen and bar, and

Qualifications

• 2+ years as Floor Supervisor in fine-dining, hotel, or high-volume F&B environments.
• Strong knowledge of restaurant service standards and floor operations.
• Experience supervising front-of-house teams.
• Excellent communication and leadership skills.
• Strong guest service and complaint-handling abilities.
• Ability to work under pressure in a fast-paced environment.
• Professional appearance and good interpersonal skills.
• Good spoken English; additional languages are a plus.

Responsibilities

• Supervise and coordinate daily floor operations to ensure smooth service.
• Lead, guide, and motivate wait staff, captains, and hostesses.
• Allocate sections and assign duties to service staff.
• Monitor attendance, grooming, punctuality, and performance.
• Ensure tables are set, maintained, and reset efficiently.
• Oversee seating, order taking, delivery, and table service.
• Ensure timely and accurate delivery of food and beverages.
• Handle guest complaints professionally and resolve issues.
• Coordinate with kitchen, bar, and management teams.
• Monitor cleanliness, hygiene, and presentation on the floor.
• Conduct pre-shift briefings and communicate daily priorities.
• Monitor table turnover and service efficiency during busy periods.
• Assist with stock control and maintenance of service equipment.

Skills

Floor supervision

Staff management

Guest service

English communication

Job description

We are seeking an experienced, confident, and guest-focused Floor Supervisor to oversee daily restaurant floor operations, ensuring excellent service standards and a smooth, efficient guest experience.

The Floor Supervisor will lead and support the front-of-house team, coordinate service activities, monitor staff performance, and ensure that guests receive attentive and professional service throughout their visit.

This is a seasonal 3 month role based in Riyadh, Saudi Arabia. Flights, Visa's, Accommodation Transportation all provided for.

Key Responsibilities

• Supervise and coordinate daily floor operations, ensuring smooth and efficient service.
• Lead, guide, and motivate waiters, captains, and hostesses.
• Allocate sections and assign duties to service staff.
• Monitor staff attendance, grooming, punctuality, and overall performance.
• Ensure tables are properly set, maintained, cleared, and reset efficiently.
• Oversee guest seating, order taking, food delivery, and table service.
• Ensure food and beverages are delivered accurately and promptly.
• Handle guest complaints and resolve service issues professionally.
• Coordinate closely with the kitchen, bar, and management teams.
• Monitor cleanliness, hygiene, and presentation across the restaurant floor.
• Ensure service standards and operational procedures are consistently followed.
• Conduct pre-shift briefings and communicate daily priorities to the team.
• Monitor table turnover and service efficiency during busy periods.
• Support stock control and ensure service equipment is available and properly maintained.
• Assist management with daily reports and operational requirements.

• 2+ years Previous experience as a Floor Supervisor in a fine-dinning restaurant, hotel, or high-volume F&B environment.

• Strong knowledge of restaurant service standards and floor operations.

• Experience supervising and managing front-of-house teams.

• Excellent communication and leadership skills.

• Strong guest service and complaint-handling abilities.

• Ability to work under pressure in a fast-paced environment.

• Professional appearance and strong interpersonal skills.

• Good spoken English; additional languages are an advantage.

• Flexible to work shifts, weekends, and peak operating periods.

About The Company

SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.

At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.

Crafting a Homegrown Legacy

All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.

Our Signature Brands

Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.

Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.

We Are Only Getting Started!

Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.

People First

Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.

At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:

• Competitive salary packages – aligned with market standards and experience
• Visa (1 year temp) & Flights into the country for non-citizens
• Accommodation
• Transportation Allowance
• Career development & Internal promotions – grow with us across departments and seasons
• Creative & collaborative work culture – built on passion, innovation, and attention to detail
• Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment
• Experience working on premium events within The Groves, Riyadh Season
• Cultural diversity – join a team of passionate professionals from around the world

Join Us

Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.