Resident Experience & Property Operations Manager

Flow; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Flow is seeking an Assistant Property General Manager to oversee daily financial operations, rent collection, and reporting for our Riyadh community. You will supervise on-site staff, coordinate with the accounting team, and ensure lease terms are enforced while delivering an elevated resident experience and maximizing revenue for a Class A high-rise.

Ideal candidates have 3–5 years in property management, leasing, and financial reporting, with a bachelor's degree preferred.

Qualifications

• Bachelor's Degree or equivalent experience preferred.
• 3-5 years of related experience required.
• Experience in Class A high-rise multifamily residential required.
• Management and/or leasing experience preferred.
• Experience with sales, marketing, and financial reporting required.

Responsibilities

• Maintain regular communication with residents and proactively address concerns to maintain an elevated resident experience.
• Accurately enter all approved bills into the property accounting system and submit them for processing.
• Promote resident satisfaction by addressing complaints and requests in a timely manner and resolving service issues.
• Review resident files and accounting records to determine unpaid/late fees and coordinate collections.
• Follow established eviction procedures with proper notice and represent the property in court hearings.
• Process move-outs by reviewing lease terms and applicable fees.
• Assist in-person leasing and marketing to achieve revenue and occupancy goals.
• Coordinate daily work with maintenance and supervise on-site operations.
• Act as on-site supervisor in the Community Manager's absence.

Skills

Property management

Financial reporting

Leasing

Sales & marketing

Team leadership

Education

Bachelor's Degree or equivalent

Tools

Property management software

Job description

Flow is seeking an Assistant Property General Manager to oversee daily financial operations, rent collection, and reporting for our Riyadh community. You will supervise on-site staff, coordinate with the accounting team, and ensure lease terms are enforced while delivering an elevated resident experience and maximizing revenue for a Class A high-rise.

Ideal candidates have 3–5 years in property management, leasing, and financial reporting, with a bachelor's degree preferred.