Residences Concierge: Luxury Wellness & Guest Experience

Kimpton; Saudi Arabia; On-site; SAR 180,000 - 240,000; Full time

Job summary

Six Senses Amaala seeks a Residences Concierge to deliver highly personalised experiences for homeowners and residents, coordinating bespoke services and amenities with discretion and care. You will build long-term relationships, manage preferences, and coordinate pre-arrival and in-residence services to ensure unforgettable stays.

The role requires exceptional communication in English, a minimum of two years in luxury settings, and a passion for emotional hospitality that reflects the Six

Qualifications

• Two years of experience in luxury hospitality, branded residences, private clubs or high-end guest relations.
• Strong interpersonal and relationship-building skills with homeowners, residents and guests.
• Ability to manage multiple priorities in a dynamic luxury environment.
• Excellent verbal and written English communication; basic knowledge of local culture requested.

Responsibilities

• Act as the primary contact for homeowners, residents and guests throughout ownership.
• Build trusted relationships and maintain resident preference profiles for personalized service.
• Anticipate resident needs and coordinate services before, during and after stays.
• Ensure interactions and service histories are recorded in approved systems.
• Coordinate pre-arrival arrangements including transport, dining and wellness experiences.
• Coordinate personalized welcome amenities and arrival experiences.
• Support in-residence services including housekeeping, dining, transportation and childcare.
• Promote Six Senses Wellness and related programming through recommendations.
• Maintain discretion and confidentiality in handling resident information.

Skills

Interpersonal skills

Organizational skills

Calm under pressure

Hospitality passion

English communication

Tools

PMS

CRM

Resident Management systems

Job description

Six Senses Amaala seeks a Residences Concierge to deliver highly personalised experiences for homeowners and residents, coordinating bespoke services and amenities with discretion and care. You will build long-term relationships, manage preferences, and coordinate pre-arrival and in-residence services to ensure unforgettable stays.

The role requires exceptional communication in English, a minimum of two years in luxury settings, and a passion for emotional hospitality that reflects the Six