Remote Customer Service Coordinator

LAWAZEM; Al Khobar; On-site; SAR 40,000 - 60,000; Full time

Job summary

A customer service-oriented company in Al Khobar is seeking a detail-oriented Customer Service Coordinator. The successful candidate will coordinate daily operations, manage customer inquiries, and ensure a high level of customer satisfaction. It requires previous customer service experience, strong organizational skills, and proficiency in Microsoft Office and CRM systems, along with fluency in Arabic and English. This role offers an excellent opportunity to enhance customer engagement in a dynamic environment.

Qualifications

• Previous experience in a customer service or coordination role.
• Strong organizational skills and attention to detail.
• Ability to handle customer inquiries and issues with professionalism.

Responsibilities

• Coordinate daily customer service operations to ensure efficiency.
• Manage customer inquiries through phone, email, and chat.
• Document customer interactions and feedback in the CRM system.

Skills

Communication skills

Organizational skills

Customer service experience

Proficiency in Arabic and English

Tools

Microsoft Office

CRM systems

Job description

A customer service-oriented company in Al Khobar is seeking a detail-oriented Customer Service Coordinator. The successful candidate will coordinate daily operations, manage customer inquiries, and ensure a high level of customer satisfaction. It requires previous customer service experience, strong organizational skills, and proficiency in Microsoft Office and CRM systems, along with fluency in Arabic and English. This role offers an excellent opportunity to enhance customer engagement in a dynamic environment.