Receptionist

GOLDEN PAWS Veterinary Clinic; Makkah Region; On-site; SAR 45,000 - 78,000; Full time

Job summary

GOLDEN PAWS Veterinary Clinic in Makkah, Saudi Arabia, is seeking a creative Marketing & Reception Officer to join our team on-site. You will blend top-notch customer service with social media marketing, photography, and content creation to promote our clinic and services.

The role combines front-desk duties with dynamic digital marketing responsibilities, requiring a proactive, organized, and animal-loving candidate.

Qualifications

• Experience in social media management.
• Photography and videography skills.
• Proficiency with Canva, CapCut, or Adobe apps.
• Excellent communication and customer service.
• Arabic and English language proficiency.

Responsibilities

• Create and publish engaging content for Instagram, TikTok, Snapchat, and other social media platforms.
• Photograph and record videos of pets, veterinary services, clinic activities, and special events.
• Edit photos and videos using tools such as Canva, CapCut, or similar applications.
• Develop creative ideas for social media campaigns, promotions, and marketing activities.
• Manage social media accounts, respond to messages, and engage with followers.
• Support the clinic’s branding, online presence, and promotional activities.
• Welcome clients and their pets professionally.
• Manage appointments, phone calls, inquiries, and client records.
• Explain clinic services and coordinate with the veterinary team.
• Handle check-in, check-out, and payment procedures.
• Maintain a professional, friendly, and organized reception area.

Skills

Social media management

Photography

Video editing

Content creation

Bilingual Arabic/English

Customer service

Organization

Communication

Tools

Canva

CapCut

Adobe Creative Suite

Job description

GOLDEN PAWS Veterinary Clinic – Makkah, Saudi Arabia

GOLDEN PAWS Veterinary Clinic is looking for a creative, organized, and enthusiastic Marketing & Reception Officer to join our growing team in Makkah.

We are seeking a candidate who can combine excellent customer service and reception skills with creativity in social media marketing, photography, and content creation.

Key Responsibilities

Marketing & Content Creation

• Create and publish engaging content for Instagram, TikTok, Snapchat, and other social media platforms.
• Photograph and record videos of pets, veterinary services, clinic activities, and special events.
• Edit photos and videos using tools such as Canva, CapCut, or similar applications.
• Develop creative ideas for social media campaigns, promotions, and marketing activities.
• Manage social media accounts, respond to messages, and engage with followers.
• Support the clinic’s branding, online presence, and promotional activities.

Reception & Customer Service

• Welcome clients and their pets professionally.
• Manage appointments, phone calls, inquiries, and client records.
• Explain clinic services and coordinate with the veterinary team.
• Handle check-in, check-out, and payment procedures.
• Maintain a professional, friendly, and organized reception area.

Qualifications & Skills

• Previous experience in social media management, digital marketing, or content creation.
• Good photography and videography skills.
• Ability to create and edit engaging visual content.
• Proficiency in Canva, CapCut, or Adobe applications is preferred.
• Excellent communication and customer service skills.
• Good command of Arabic and English.
• Basic computer skills and organizational abilities.
• Passion for animals and the veterinary field is a strong advantage.
• Creative, proactive, reliable, and able to work independently.

Job Details

• Job Title: Marketing & Reception Officer
• Company: GOLDEN PAWS Veterinary Clinic
• Employment Type: Full-time
• Work Arrangement: On-site