Quality Assurance Specialist - Elevate Quality & Compliance

Al Tamimi; Al Khobar; On-site; SAR 70,000 - 90,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Quality Specialist to enhance customer satisfaction and ensure product quality compliance. The role involves monitoring quality standards, handling customer complaints, and supporting process improvements. Candidates should have a relevant degree and 1-2 years of experience in quality assurance. Strong analytical skills and familiarity with quality management systems are essential.

Qualifications

• Minimum 1-2 years of experience in quality assurance, compliance, or a similar role.
• Certification as a Certified Quality Lead Auditor or similar is preferred.
• Familiarity with quality management systems (QMS) and ISO standards.

Responsibilities

• Perform regular checks on commercial products and services.
• Investigate and analyze customer complaints related to product quality.
• Ensure all documentation related to quality standards and audits is maintained.
• Support continuous improvement initiatives by analyzing data.
• Work closely with the purchasing team to assess supplier quality performance.
• Provide training to employees on quality standards.

Skills

Analytical skills

Problem-solving

Attention to detail

Communication skills

Education

Diploma or bachelor’s degree in a related field

Tools

Quality management systems (QMS)

ISO standards

Data analysis tools

Job description

A leading company in Saudi Arabia is seeking a Quality Specialist to enhance customer satisfaction and ensure product quality compliance. The role involves monitoring quality standards, handling customer complaints, and supporting process improvements. Candidates should have a relevant degree and 1-2 years of experience in quality assurance. Strong analytical skills and familiarity with quality management systems are essential.