Program Manager

JBS Global - Jaffer Business Systems; Jeddah; On-site; SAR 300,000 - 480,000; Full time

Job summary

Jaffer Business Systems (JBS) seeks an experienced Program Manager to lead a strategic client program including a major automated warehouse deployment along with IT, warehouse operations, and infrastructure projects.

The role requires coordinating cross-functional teams, vendors, and C-level executives, ensuring delivery on time, within budget, and to high quality standards, with an onsite presence in Jeddah.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related discipline.
• Minimum 5 years of experience managing large-scale projects.
• Proven experience managing multiple concurrent projects or enterprise programs.
• Experience delivering IT projects and/or warehouse operations, counting, or infrastructure projects.
• Experience with warehouse automation projects is an added advantage.
• Strong background in vendor management, contract administration, and resource planning.
• Demonstrated experience engaging with and presenting to C-level executives.
• Good understanding of enterprise systems, infrastructure planning, and hardware deployment.
• Fluency in Arabic is mandatory. Excellent English communication skills are mandatory.

Responsibilities

• Lead and manage the overall client program, overseeing multiple projects simultaneously, including a major automated warehouse initiative and other IT and warehouse operations projects.
• Manage end-to-end program execution across design, infrastructure, systems integration, and hardware deployment.
• Develop and maintain program plans, schedules, budgets, and governance reports.
• Plan and allocate resources across engineering, IT, operations, and technical teams.
• Manage vendor selection, contract negotiations, and vendor performance to ensure quality and timely delivery.
• Coordinate infrastructure and systems integration across all program workstreams.
• Lead governance meetings and present program status, risks, milestones, and recommendations to C-level executives and senior stakeholders.
• Monitor program performance against timelines, budgets, quality standards, and key performance indicators.
• Identify program risks, issues, and dependencies, implementing effective mitigation strategies.
• Ensure alignment between technical teams, business stakeholders, and external vendors throughout the program lifecycle.
• Ensure compliance with project management methodologies, governance frameworks, and organizational standards.
• Drive continuous improvement and successful delivery across all projects within the program.

Skills

Program & Project Management

Portfolio & Multi-Project Management

Executive Stakeholder Management

Vendor & Contract Management

Resource Planning & Capacity Mgmt

Budget & Financial Management

Risk & Issue Management

Infrastructure & Systems Integration

IT Project Delivery

Warehouse Ops & Tech Projects

Cross-functional Leadership

Strategic Planning & Decision Making

Presentation & Negotiation Skills

Education

Bachelor's degree in Computer Science / IT / Engineering / Business Administration

Job description

About The Role

Jaffer Business Systems (JBS) is seeking an experienced Program Manager to lead a strategic client program comprising a major automated warehouse implementation alongside multiple IT, warehouse operations, and infrastructure projects. This is a high-visibility leadership role requiring direct engagement with C-level executives and the ability to manage multiple concurrent workstreams across different technical domains.

The successful candidate will be responsible for driving program delivery, managing cross-functional teams and vendors, mitigating risks, and ensuring projects are completed on time, within budget, and to the highest quality standards.

Location

Jeddah, Kingdom of Saudi Arabia (KSA)

Business Unit/Department

JBS Arabia

Mode

Onsite

Employment Type

Full-time

Key Responsibilities

• Lead and manage the overall client program, overseeing multiple projects simultaneously, including a major automated warehouse initiative and other IT and warehouse operations projects.


• Manage end-to-end program execution across design, infrastructure, systems integration, and hardware deployment.


• Develop and maintain program plans, schedules, budgets, and governance reports.


• Plan and allocate resources across engineering, IT, operations, and technical teams.


• Manage vendor selection, contract negotiations, and vendor performance to ensure quality and timely delivery.


• Coordinate infrastructure and systems integration across all program workstreams.


• Lead governance meetings and present program status, risks, milestones, and recommendations to C-level executives and senior stakeholders.


• Monitor program performance against timelines, budgets, quality standards, and key performance indicators.


• Identify program risks, issues, and dependencies, implementing effective mitigation strategies.


• Ensure alignment between technical teams, business stakeholders, and external vendors throughout the program lifecycle.


• Ensure compliance with project management methodologies, governance frameworks, and organizational standards.


• Drive continuous improvement and successful delivery across all projects within the program.

Required Skills

• Program & Project Management


• Portfolio & Multi-Project Management


• Executive Stakeholder Management


• Vendor & Contract Management


• Resource Planning & Capacity Management


• Budget & Financial Management


• Risk & Issue Management


• Infrastructure & Systems Integration


• IT Project Delivery


• Warehouse Operations & Technology Projects


• Cross-functional Leadership


• Strategic Planning & Decision Making


• Excellent Presentation, Communication & Negotiation Skills

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.


• Minimum 5 years of experience managing large-scale projects (mandatory).


• Proven experience managing multiple concurrent projects or enterprise programs.


• Experience delivering IT projects and/or warehouse operations, counting, or infrastructure projects is required.


• Experience with warehouse automation projects is an added advantage.


• Strong background in vendor management, contract administration, and resource planning.


• Demonstrated experience engaging with and presenting to C-level executives.


• Good understanding of enterprise systems, infrastructure planning, and hardware deployment.


• Fluency in Arabic is mandatory.


• Excellent verbal and written English communication skills are mandatory.


• PMP, PRINCE2, or an equivalent Project Management certification is preferred.