Product Manager (Fulfilment & Operations)

Brkz; Riyadh; On-site; SAR 300,000 - 460,000; Full time

Benefits offered by this job

Stock options

Premium health insurance

Job summary

BRKZ, Saudi Arabia's fastest-growing construction-tech startup, is seeking a Mid-Senior Product Manager for Fulfillment and Operations. You will lead cross-functional teams to streamline the order lifecycle from commitment to closure, reducing manual workflows and errors.

You will ship high-reliability products for Procurement, Operations, and Accounting, define success metrics, and partner with Data and Engineering to deploy AI-enabled features that improve throughput and data accuracy.

Qualifications

• 5-7 years of product management experience.
• Ownership of operational or workflow-heavy products.
• Hands-on experience using AI tools across discovery, delivery, or operations.
• Experience shipping automation or AI-assisted features.
• Experience improving product team throughput or quality.

Responsibilities

• Own problem definition, scope, and success metrics for fulfilment flows.
• Map end-to-end workflows from PO to delivery to reconciliation.
• Identify friction, rework, and failure points across people, process, and systems.
• Prioritize work based on operational impact, business value, effort, and risk.
• Write clear requirements, acceptance criteria, and release definitions.
• Align Operations, Finance, Procurement, and Supply stakeholders.
• Identify and deliver automation and AI-assisted workflow opportunities.
• Work with Data and Engineering to ship AI-enabled features.
• Measure adoption, accuracy, cycle time, and operational impact post-launch.
• Lead reviews, decisions, and trade-offs with senior stakeholders.

Skills

Product management

AI tools

Cross-functional leadership

Systems thinking

Data-driven decision making

Education

Bachelor's degree in a relevant field

Tools

AI tooling platforms

Workflow automation tools

Data dashboards

Job description

About Us

Backed by top regional and global VCs, BRKZ is Saudi Arabia's fastest-growing construction-tech startup. Our web platform, mobile apps and WhatsApp channels give contractors instant access to 7,000+ building-material SKUs from 1,100+ vetted suppliers, with quotes in minutes and buy-now-pay-later financing built in. In just two years we have on-boarded 850+ contracting companies, supported giga-projects such as NEOM and King Salman Park, and scaled RFQs to $350 million while keeping positive unit economics.

You can read more about BRKZ's latest news on Forbes, TechCrunch & Wamda.

Overview:

We are looking for a Mid-Senior level Product Manager who brings a pro-active attitude to solving customer problems through innovative solutions to drive the product strategy and roadmap with cross-functional teams. As the Product Manager for Fulfillment and Operations, you will lead and own outcomes within the fulfillment domain. Your primary focus is to streamline the order lifecycle-moving transactions efficiently from commitment to closure-while proactively reducing manual workflows, operational delays, and errors.

You will be responsible for shipping high-reliability products that serve as the daily operational backbone for the Procurement, Operations, and Accounting teams.

What You will do (Responsibilities):

• Own problem definition, scope, and success metrics for fulfilment flows.
• Map end-to-end workflows from PO to delivery to reconciliation.
• Identify friction, rework, and failure points across people, process, and systems.
• Prioritize work based on operational impact, business value, effort, and risk.
• Partner with Tech Leads in a two-in-a-box model with shared accountability.
• Write clear requirements, acceptance criteria, and release definitions.
• Align Operations, Finance, Procurement, and Supply stakeholders.
• Identify and deliver automation and AI-assisted workflow opportunities.
• Work with Data and Engineering to ship AI-enabled features.
• Use AI tools to accelerate discovery, analysis, and synthesis.
• Apply AI to improve backlog quality, requirements clarity, and delivery throughput.
• Partner with Engineering to improve SDLC efficiency using AI-assisted tooling.
• Measure adoption, accuracy, cycle time, and operational impact post-launch.
• Lead reviews, decisions, and trade-offs with senior stakeholders.

What Success look like:

• Shorter fulfilment and order close cycles.
• Fewer manual interventions and escalations.
• Higher data accuracy across orders, invoices, and reconciliation.
• Measurable efficiency gains from automation and AI.
• Strong adoption by Operations, Procurement, and Accounting teams.
• Predictable delivery with Engineering.

Who You are (Qualifications):

• 5-7 years product management experience.
• Ownership of operational or workflow-heavy products.
• Hands-on experience using AI tools across discovery, delivery, or operations.
• Experience shipping automation or AI-assisted features.
• Experience improving product team throughput or quality.
• Strong systems thinking across people, process, and tools.
• Comfort with operational metrics, dashboards, and impact tracking.
• Strong facilitation, presentation, and decision-making skills.
• Ability to challenge stakeholders and hold clear product positions.

Nice to Have;

• Experience in logistics, supply chain, or marketplaces.
• Exposure to finance operations, invoicing, or reconciliation.
• Familiarity with LLM-based tools, workflow automation, or agents.

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business.
• Non-stop Learning before everything.
• The best idea wins; we are all ears when it comes to ways to do things better.
• Exciting stock options and Premium health insurance.
• Attractive compensation package.
• Product first mindset.

Check our guide on How to prepare for your interviews with BRKZ

Pls note : Certain positions eventual grading might be subject to interview performance, this allows great talent to shine regardless of years of experience and keeps a fair process based on how big of an impact you deliver in the organization.