Printer Service Technician: Field Support & Growth

Brandster

Saudi Arabia

On-site

SAR 67,000 - 112,000

Full time

9 days ago

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Benefits offered by this job

Health insurance

Annual paid leave

Company-sponsored visa

Flight ticket reimbursement after one

Mobile phone allowance

Career growth

Job summary

Brandster is seeking a skilled Printer Technician to join our service team in Saudi Arabia. You will install, configure, and test printers and multifunction devices at customer sites, diagnose and repair hardware issues, and perform preventive maintenance to ensure optimal device performance.

Ideal candidates have 2+ years of experience with major brands, excellent communication, and the ability to read technical manuals.

Qualifications

2+ years of experience installing, maintaining, and repairing printers.
Experience servicing Canon, Epson, HP, Konica Minolta or Xerox brands.
Strong knowledge of diagnostics, troubleshooting, and preventive maintenance.
Good communication and customer service skills.
Saudi Arabia experience preferred but not mandatory.
Ability to read technical manuals and diagnose hardware faults.

Responsibilities

Install, configure, and test printers and multifunction devices at customer locations.
Diagnose, troubleshoot, and repair hardware issues on printers and related equipment.
Perform preventive maintenance and routine servicing to ensure optimal device performance.
Replace faulty parts and ensure equipment meets manufacturer standards.
Respond to customer service requests and resolve technical issues in a timely manner.
Maintain accurate service records and prepare technical reports as required.
Coordinate with customers and internal teams to schedule and complete service activities.
Provide basic operational guidance and support to customers after installation or repair.
Follow company safety procedures and service quality standards at all times.