People and Culture Coordinator

AccorHotel; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality company is seeking a dedicated individual for a role in the People & Culture department in Saudi Arabia. The ideal candidate will focus on providing excellent service, assisting with day-to-day operations, and maintaining document flow according to hotel policies. Key requirements include organizational skills, a relevant university degree, and Saudi nationality. A supportive environment calls for an empathetic team player ready to engage beyond regular hours as needed.

Qualifications

• Saudi Nationality is mandatory by law.
• Ability to work cohesively as part of a team.
• Ability to display empathy at all times.
• Open-minded, ready to assist outside of working hours when needed.

Responsibilities

• Offer professional, friendly, and engaging service.
• Assist in day-to-day operations of the People & Culture department.
• Maintain flow of documents per Hotel policies.
• Prioritize telephone calls and visitors, scheduling as needed.
• Perform office administration duties such as correspondence and ordering supplies.
• Maintain a confidential filing system for various office matters.
• Manage Back of House areas ensuring cleanliness.
• Assist colleagues in exit processes.
• Post pictures from colleague events on communication channels.
• Process letter requests from colleagues.
• File colleague documents regularly.
• Manage onboarding, status changes and separations.
• Prepare and send Birthday Calendar to all colleagues.
• Lead P&C activities and events throughout the year.
• Assist colleagues with various issues outside of work hours.
• Handle decorations for P&C events.
• Recognize colleagues for special events.
• Manage operations in the cafeteria.
• Coordinate Training Room scheduling.
• Assist with events, orders, gatherings as needed.

Skills

Excellent communication skills

Strong interpersonal skills

Organizational skills

Problem solving abilities

Flexibility

Strong work ethics

Trustworthy and reliable

Education

University/College degree in a related discipline

Job description

Job Description

• Consistently offer professional, friendly and engaging service.
• Assist in the day-to-day operations of the People & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time.
• Assist colleagues in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
• Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
• Processing of new colleagues, changes of status and separations.
• Birthday Calendar, preparation and sending to all colleagues via email.
• Assist and lead the P&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.
• Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
• Handle all decorations related to P&C, in the office, cafeteria, Back of House for all events and celebrations.
• Organize any colleagues’ recognition, such as weddings, birthdays, newborns.
• In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of theaments in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.
• Addition of new joiners to group insurance.
• Scheduling Training Room when required by other departments.
• Assist when necessary, for events, orders, gatherings etc.
• Other P&C tasks as and when requested by line manager.

Qualifications

• Saudi Nationality is mandatory by law.
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities, with a flexible attitude.
• Strong work ethics and confidentiality.
• Highly responsible, trustworthy and reliable.
• Ability to work cohesively as part of a team, ability to display empathy at all times.
• Ability to focus attention on colleague’s needs, remaining calm and courteous at all times.
• Open‑minded, ready to assist outside of the working hours/days if anything occurs or Hassan to attend.