Pay Expansion Manager

Foodics; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Foodics is seeking a Sales Expansion Manager to drive adoption of our restaurant management and payment solutions among existing customers. You will lead a tele-sales team, identify expansion opportunities, and coordinate with leadership to achieve revenue targets.

You will manage processes, refine KPIs, and collaborate with product and sales teams to launch and promote new offerings across the Riyadh region and beyond. Strong English and Arabic communication is essential.

Qualifications

• 5+ years of sales experience in SaaS / FMCG / F&B / FinTech industries.
• Experience leading a high-performance tele-sales team (5+ people).
• Consistent track record of meeting or beating quotas.
• Experience using CRM systems to manage opportunities and forecasts.

Responsibilities

• Manage outbound tele-sales team to expand penetration among existing customers (Foodics Pay, Foodics Online).
• Set up processes and KPIs to track team performance (calls, conversion rate, etc.).
• Lead expansion efforts of newly launched Foodics products to existing customers.
• Collaborate with management to set and execute countrywide sales targets.
• Work with internal teams to ensure smooth expansion sales processes.
• Forecast annual, quarterly, and monthly sales.
• Mentor sales personnel in techniques and best practices.
• Develop strategies for long- and short-term growth.

Skills

Sales experience

Tele-sales team management

Quota achievement

CRM experience

Analytical skills

Bilingual English/Arabic

Independence

Adaptability

Tools

CRM software

Job description

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

We are seeking a Sales Expansion Manager to drive the adoption of Foodics products and services within our existing customer base. This role involves leading a tele-sales team to execute strategic outbound initiatives aimed at generating incremental revenue from current clients.

Main Task & Responsibilities

• Manage an outbound tele-sales team to identify opportunities to expand the penetration of Foodics Products among existing customers (e.g., Foodics Pay, Foodics Online)
• Set up processes and KPIs to track and optimize the performance of the team members (e.g., Calls conducted, Conversion rate, etc.)
• Lead the expansion efforts of newly launched Foodics products towards existing customers
• Collaborate with higher management to establish and execute sales targets countrywide
• Work closely with internal teams to ensure smooth processing of expansion sales
• Forecasting annual, quarterly, and monthly sales
• Assisting sales personnel in their techniques
• Developing specific strategies to ensure growth both long and short-term

What Are We Looking For

• 5+ years sales experience in SaaS / FMCG / F&B / FinTech industry
• Experience in managing a high-performance tele-sales team previously with at least 5 people or more
• Track record of consistently achieving quota in past positions
• Experience in working with Customer Relationship Management (CRM) systems
• Excellent analytical and problem-solving skills
• Must have strong and excellent English & Arabic communication skills
• Self-starter with the ability to work independently across functional groups and on multiple initiatives simultaneously
• Must be flexible to work in a fast-paced and evolving environment

What We Offer You

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.