Patient Access & Scheduling Concierge

National Medical Care; Makkah Region; On-site; SAR 67,000 - 100,000; Full time

Job summary

National Medical Care is seeking a receptionist/clerical professional to support its FHCC operations. The role involves greeting patients and visitors, answering inquiries, and scheduling appointments using the computerized system.

You will verify patient information, review financial coverage, collect payments, and maintain a secure, orderly reception area while adhering to department policies and safety practices. One year of relevant experience is preferred.

Qualifications

• One year of receptionist/clerical experience in a health-care facility.
• Demonstrates courtesy, cooperation and respect towards patients and staff.

Responsibilities

• Answers phone calls and directs callers appropriately.
• Meets and greets visitors and directs them within FHCC.
• Schedules patients using the computerized appointment system.
• Checks patient financial coverage and collects payments.
• Opens files for new patients and records data.
• Maintains reception area clean and secure.
• Follows department policies and ongoing education.
• Ensures quality patient service and compliance.

Skills

Customer service

Communication

Professional presentation

Teamwork

Job description

National Medical Care is seeking a receptionist/clerical professional to support its FHCC operations. The role involves greeting patients and visitors, answering inquiries, and scheduling appointments using the computerized system.

You will verify patient information, review financial coverage, collect payments, and maintain a secure, orderly reception area while adhering to department policies and safety practices. One year of relevant experience is preferred.