Patient Access & Registration Associate

Accumed; Riyadh; On-site; SAR 78,000 - 123,000; Full time

Job summary

Accumed in Riyadh, Saudi Arabia, is seeking a dedicated Patient Access & Registration Associate to join its healthcare team. This full-time, on-site role focuses on patient registration, insurance verification, and smooth admission workflows.

You will coordinate with clinical and nursing teams, provide excellent reception service, and maintain accurate documentation. Arabic and English bilingualism is preferred for seamless patient support.

Qualifications

• Strong communication and customer service skills required.
• Bachelor's degree in Healthcare Administration or related field expected.
• Proficiency in Microsoft Office and healthcare documentation processes.

Responsibilities

• Perform patient profiling and complete registration processes accurately.
• Verify insurance eligibility and coverage before patient admission.
• Support inpatient admission workflows and ward clerk responsibilities.
• Handle chronic condition inpatient procedures and related documentation.
• Provide excellent customer service at reception and admission areas.
• Coordinate with clinical, nursing, and RCM teams to ensure smooth patient flow.

Skills

Communication skills

Customer service

Attention to detail

Bilingual Arabic/English

Education

Bachelor's degree in Healthcare Administration

Job description

Accumed is looking for a dedicated Patient Access & Registration Associate to join its healthcare team in Riyadh, Saudi Arabia. This full-time, on-site position is suitable for professionals who are passionate about supporting patients and ensuring a smooth healthcare admission experience.

The selected candidate will be responsible for managing patient registration, verifying insurance information, supporting inpatient admission procedures, and coordinating with different healthcare teams. The role requires strong communication skills, attention to detail, and a patient-focused approach to delivering excellent service.

Key Responsibilities:

• Perform patient profiling and complete registration processes accurately.
• Verify insurance eligibility and coverage before patient admission.
• Support inpatient admission workflows, including ward clerk responsibilities.
• Handle chronic condition inpatient procedures and related documentation.
• Provide excellent customer service at reception and admission areas.
• Coordinate with clinical, nursing, and RCM teams to ensure smooth patient flow.

Requirements:

• Bachelor's degree in Healthcare Administration or a related field.
• 1-3 years of experience in patient access or inpatient admission.
• Experience in ward clerk roles or chronic condition inpatient handling.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office applications.
• Bilingual proficiency in Arabic and English.

Strong knowledge of:

• Patient registration, admission procedures, and healthcare documentation.
• Insurance verification and healthcare administrative processes.
• Customer service, Microsoft Office, and hospital coordination.