Patient Access & Eligibility Specialist

Fakeeh Care Group; Riyadh; On-site; SAR 134,000 - 201,000; Full time

Job summary

Fakeeh Care Group in Riyadh is seeking an Admissions Coordinator to register patients, verify eligibility, and schedule appointments with accuracy and efficiency.

You will maintain up‑to‑date patient data in HIS/NPHIES, coordinate with clinical and billing teams, handle inquiries, and ensure compliance and confidentiality.

The role requires a bachelor's degree in healthcare administration and 2–3 years of healthcare administration experience, with fluency in English and Arabic.

Qualifications

• Minimum 2–3 years of experience in healthcare administration and admissions.
• Bachelor's degree in healthcare administration or related field required.
• Excellent command of English and Arabic.
• Experience with hospital information systems (HIS/NPHIES) preferred.
• Strong communication and customer service skills.

Responsibilities

• Register patients accurately in HIS with verified demographic and insurance data.
• Schedule, reschedule, or cancel appointments per physician availability.
• Validate insurance eligibility and approvals per payer requirements.
• Ensure documents (insurance cards, IDs) are valid and scanned.
• Maintain SCFHS license numbers and validity.
• Handle patient inquiries regarding appointments, eligibility, or billing.
• Coordinate with clinical and billing teams to fix incomplete data.
• Process cash and card payments and reconcile shifts.
• Generate and review daily transaction summaries.
• Uphold confidentiality, safety and compliance.
• Participate in continuous improvement and training.
• Other duties as assigned.

Skills

Leadership

Communication

Team management

Organizational skills

Multitasking

Data accuracy

MS Office

HIS/NPHIES

Insurance workflows

Problem solving

Bilingual

Education

Bachelor's degree in healthcare administration

Tools

HIS/NPHIES

Job description

Fakeeh Care Group in Riyadh is seeking an Admissions Coordinator to register patients, verify eligibility, and schedule appointments with accuracy and efficiency.

You will maintain up‑to‑date patient data in HIS/NPHIES, coordinate with clinical and billing teams, handle inquiries, and ensure compliance and confidentiality.

The role requires a bachelor's degree in healthcare administration and 2–3 years of healthcare administration experience, with fluency in English and Arabic.