Oracle KYC & Hot Scan Support Specialist (Contract)

Visible Stars Company; Riyadh; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading technology firm in Riyadh seeks an Application Support Specialist for Oracle KYC and Hot Scan applications. Candidates should have a Bachelor's degree in Computer Science and proven experience in application support. Key responsibilities include tier 2/3 support, troubleshooting, and ensuring compliance with regulatory standards. Excellent problem-solving skills and communication abilities are required. This role offers an opportunity to work in a dynamic banking environment.

Qualifications

• Proven experience in application support, preferably with Oracle KYC and Hot Scan solutions.
• Strong technical expertise in Oracle applications and databases.
• Excellent problem‑solving skills, attention to detail, and ability to work under pressure.
• Strong communication and collaboration skills.

Responsibilities

• Provide tier 2/3 support for Oracle KYC and Hot Scan applications; troubleshoot and resolve technical issues.
• Develop and maintain expertise in Oracle KYC and Hot Scan solutions.
• Investigate and resolve technical issues related to applications.
• Perform regular maintenance tasks and assist with upgrades.
• Ensure applications comply with regulatory requirements.
• Maintain detailed documentation of configurations and procedures.

Skills

Oracle KYC and Hot Scan expertise

Application support and troubleshooting

Technical problem-solving and resolution

Compliance and regulatory knowledge

Communication and collaboration

Documentation and knowledge management

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

A leading technology firm in Riyadh seeks an Application Support Specialist for Oracle KYC and Hot Scan applications. Candidates should have a Bachelor's degree in Computer Science and proven experience in application support. Key responsibilities include tier 2/3 support, troubleshooting, and ensuring compliance with regulatory standards. Excellent problem-solving skills and communication abilities are required. This role offers an opportunity to work in a dynamic banking environment.