Oracle EBS EAM / Inventory/ Product Hub Cataloging Functional Consultant

Swan Global Holdings Group; Riyadh; On-site; SAR 320,000 - 520,000; Full time

Job summary

Swan Global Holdings Group is seeking an experienced Oracle EAM specialist in Riyadh, Saudi Arabia. The role focuses on implementing Oracle EAM, configuring integrations with Inventory and PIM, and delivering post-implementation support across environments.

You will lead process analyses, design functional specifications, and ensure alignment with SLAs while coordinating with stakeholders. Fluency in Arabic and English is required, and a strong track record in asset management is essential.

Qualifications

• Total experience 10–15 years in IT consulting or ERP/Cloud programs.
• Minimum 7 years of Oracle EAM implementation and post‑implementation support.
• Bachelor's or Master's degree in CS/Engineering/IS or equivalent.

Responsibilities

• Support preventive, corrective and predictive maintenance processes including work orders, asset management, spare parts and maintenance history.
• Analyse business processes, prepare process diagrams, conduct fit-gap analysis and develop functional designs.
• Configure Oracle EAM and support integrations with inventory, supply and readiness processes.
• Lead functional testing, user training, issue resolution, production support and continuous process improvement.
• Provide application maintenance, enhancement and post-implementation support across production and non-production environments.
• Contribute to transition from incumbent service provider with backlog review and controlled takeover.
• Meet incident response and service restoration targets, perform root-cause analysis and support after-hours calls as required.
• Prepare and maintain SOPs, functional/technical documentation, test evidence, release records and knowledge transfer materials.
• Collaborate with customer teams to ensure service continuity and SLA compliance.
• Support knowledge transfer and proper handover of support processes and documentation.

Skills

Arabic language

English language

Stakeholder management

Education

Bachelor's or Master's in CS/Engineering/IS

Tools

Oracle EAM

Oracle Inventory Management

Oracle Product Hub / PIM

SQL & RDBMS

Process modelling & fit-gap

Job description

Job Requirements:

• Total Experience: 10-15 years of professional experience.
• Relevant Experience: Minimum 7 years of Oracle EAM implementation and post-implementation support.
• Technical Skills:
  • Oracle Enterprise Asset Management (EAM).
  • Oracle Inventory Management.
  • Oracle Product Hub / Product Information Management (PIM).
  • SQL and RDBMS awareness.
  • Process modelling, fit-gap analysis, functional design and system configuration.
• Education: Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Systems, or an equivalent discipline.
• Language Skills: Proficiency in spoken and written Arabic and English.
• Communication Skills: Strong stakeholder management, analytical, communication and documentation skills..

Key Responsibilities:

1. Support preventive, corrective and predictive maintenance processes, including work orders, asset management, spare parts and maintenance history.
2. Analyse business processes, prepare process diagrams, conduct fit-gap analysis and develop functional designs.
3. Configure Oracle EAM and support integrations with inventory, supply and readiness processes.
4. Lead functional testing, user training, issue resolution, production support and continuous process improvement.
5. Provide application maintenance, enhancement and post-implementation support across production and non-production environments.
6. Participate in transition from the incumbent service provider, including current-state assessment, backlog review and controlled takeover.
7. Meet incident response and service restoration targets, perform root-cause analysis and support after-hours, weekend and holiday call-outs when required.
8. Prepare and maintain standard operating procedures, functional and technical documentation, test evidence, release records and knowledge-transfer materials.
9. Collaborate with customer technical teams, business stakeholders and other support teams to ensure service continuity and compliance with service-level agreements.
10. Support knowledge transfer and ensure proper handover of application support processes and documentation.