Operations Training & Learning Specialist

Amazon; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Amazon is expanding its Learning team within Amazon Operations in Riyadh, Saudi Arabia. The Learning Specialist works with Operations Managers, Area Managers, and associates to improve long-term capabilities and performance across the area.

Requirements include fluent English, experience with MS Office, and a customer-facing background. A Bachelor's degree is preferred. The role focuses on executing trainer tasks, delivering technical training, coaching, and ensuring training compliance.

Qualifications

• Speak, write, and read fluently in English.
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
• Experience working in a customer-facing environment.

Responsibilities

• Execute standard trainer tasks as outlined on Trainer Standard Work Checklist.
• Deliver network standard technical training.
• Partner with Operations Leaders to evaluate and improve training processes within work areas.
• Directly coach associates to improve job performance.
• Manage training compliance to ensure accurate training records.

Skills

English fluency

MS Office

Customer-facing

Education

Bachelor's degree

Tools

MS Office

Job description

Amazon is expanding its Learning team within Amazon Operations in Riyadh, Saudi Arabia. The Learning Specialist works with Operations Managers, Area Managers, and associates to improve long-term capabilities and performance across the area.

Requirements include fluent English, experience with MS Office, and a customer-facing background. A Bachelor's degree is preferred. The role focuses on executing trainer tasks, delivering technical training, coaching, and ensuring training compliance.