Operations Supervisor

Afaq - Warehouse Branch; Eastern Province; On-site; SAR 80,000 - 100,000; Full time

Job summary

A logistics company in Saudi Arabia, Eastern Province, is seeking a dynamic team leader to manage associates and optimize operations. Responsibilities include ensuring safety compliance, fulfilling customer orders efficiently, and supporting logistical challenges. Candidates should be fluent in English, have a Bachelor's degree in Engineering or equivalent, and be prepared to work flexible hours, including weekends and nights. This role offers an opportunity to significantly impact operational effectiveness and team performance.

Qualifications

• 1+ years of experience using Microsoft Office products and applications.
• Able to lift up to 49 pounds and stand/walk during shifts lasting up to 12 hours.
• Flexible with working schedules, including nights and weekends.

Responsibilities

• Create and maintain a safe working environment.
• Manage and train associates to deliver excellent service.
• Ensure customer orders are fulfilled according to guidelines.
• Provide critical shift-related information to management.

Skills

Fluent in English

Microsoft Office knowledge

Logistics experience

Strong communication skills

Data analysis

Problem-solving

Education

Bachelor's degree in Engineering

Bachelor's degree or equivalent

Job description

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.

Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.

Willing and able to work weekends and provide overtime support as needed (AM & PM).

Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

Qualifications

• Speak, write, and read fluently in English
• 1+ years of Microsoft Office products and applications experience
• Bachelor's degree or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Bachelor's degree in Engineering
• Experience in logistics

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