Operations Supervisor, AMET Operations

Amazon; Riyadh; On-site; SAR 73,000 - 84,000; Full time

Job summary

Amazon is seeking a motivated supervisor to lead a warehouse team and ensure daily production KPIs are met. You will coordinate with the Shift Manager to monitor attendance, assign tasks, and coach associates to maintain high performance in a fast-paced environment.

The role involves training staff, analyzing metrics, and ensuring safety practices across shifts, including nights and weekends. Strong communication and problem-solving skills are essential.

Qualifications

• 1+ year of experience using Word, Excel and Outlook.
• Flexible schedule including weekends and holidays.
• Ability to lift up to 49 pounds and stand for long hours.

Responsibilities

• Support daily management of department duties.
• Assign work to associates to meet KPIs.
• Conduct standup briefs, feedback, floor audits.
• Support training and upskilling of new associates.
• Track, report and analyze departmental metrics.
• Track hours and schedules; maintain attendance.
• Review SOPs and improve workflow.
• Improve flow of product through the station.
• Identify safety hazards and participate in safety initiatives.
• Understand daily production goals and staffing.

Skills

Microsoft Office

Education

High school diploma

Job description

Job ID: 10496654 | Afaq - Warehouse Branch

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Help support daily management of department duties.
• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.
• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.
• Support in training and up-skilling new associates.
• Support with tracking, trending and reporting of departmental metrics by associates.
• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals
• Tracking, reporting, maintenance of hours and schedules.
• Review and update Standard Operating Procedure (SOP) documents as required.
• Improve flow of product through the station.
• Identify and address safety hazards within and participate in safety initiatives.
• Fully understand workflow, daily production goals, and number of Associates present each day.

A day in the life

• Lead by example.
• Role model for safe work behaviour’s
• Excellent communication skills (written & verbal).
• Meets or exceeds departmental production KPIs/goals.
• Demonstrated problem solving & analytical skills.
• Willingness to train and learn new skills.
• Coach and mentor others to succeed.
• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment.
• Able to work weekends and provide overtime support (AM & PM).
• Must be willing to work flexible schedules / shift including night shift.

Basic Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• Bachelor's degree or equivalent

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