Operations Executive (Jubail), Amazon Now

Afaq - Warehouse Branch - J02; Dammam; On-site; SAR 120,000 - 180,000; Full time

Job summary

Amazon Ultra Fast Grocery (UFG) Operations in Saudi Arabia seeks an experienced Operations Lead to drive end-to-end UTR operations across a large site or multiple sites. You will ensure attendance tracking, coach associates, and report on productivity, quality, and safety to meet Amazon expectations.

The role requires a Bachelor's degree, 1+ years in manufacturing or customer-facing environments, and fluency in English and Arabic.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Experience in an operational role.
• Fluency in English and Arabic (spoken and written).
• 1+ years in manufacturing or customer-facing environment.

Responsibilities

• Manage end-to-end UTR operations on a large site or multiple sites.
• Meet customer-facing metrics while maintaining safety and morale.
• Lead performance management and training for the pickers.
• Collaborate with merchants to improve the operations process.
• Conduct 4M/5S and Safety GEMBA audits daily.
• Stand in for Area Manager.

Skills

English fluency

Arabic fluency

Education

Bachelor's degree

Job description

Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

Key job responsibilities

• Managing, on a daily basis, end to end UTR operations for either one large site or a combination of small sites, supervising store operations
• Meeting customer facing metrics, while maintaining operational / quality targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members. Preparing and implementing training and development plans for the pickers.
• Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.
• Stand-in for Area Manager.

• Bachelor's degree
• Experience in an operational role
• Speak, write, and read fluently in English
• Speak, write, and read fluently in Arabic
• 1+ years of manufacturing or customer-facing environment experience

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