Operations Lead, Ultra Fast Grocery

Amazon Inc.; Riyadh; On-site; SAR 120,000 - 240,000; Full time

Job summary

Amazon Inc. in Riyadh is seeking an Operations Lead to manage Ultra Fast Grocery store operations across one large site or multiple locations. You will oversee end-to-end UTR operations, lead a team, collaborate with merchant stakeholders, and ensure safety, quality, and productivity targets are met.

The role emphasizes process improvement, performance management, and aligning with Amazon's service standards, with on-site duties in Saudi Arabia.

Qualifications

• Minimum 1 year of experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Experience using Microsoft Office products and applications.
• Experience in data analysis, including interpreting information and identifying insights to support decision-making.

Responsibilities

• Manage daily end-to-end Under the Roof (UTR) operations for one large site or multiple smaller sites.
• Supervise store operations to ensure consistent execution of established operational procedures.
• Support the effective management of third-party store operations.
• Monitor daily activities to ensure customer-facing performance metrics are achieved.
• Maintain operational productivity, service quality, and safety standards.
• Identify operational challenges and implement appropriate corrective actions.
• Ensure store activities support Amazon Ultra Fast Grocery service expectations.
• Take responsibility for maintaining consistent operational performance across assigned locations.
• Supervise team members and provide guidance on daily operational responsibilities.
• Monitor employee productivity, work quality, and adherence to safety requirements.
• Motivate and coach associates to achieve or exceed operational performance expectations.
• Provide regular performance feedback and identify areas requiring improvement.
• Prepare and implement training and development plans for order pickers.

Skills

Store operations

Team leadership

Data analysis

MS Office

Stakeholder collaboration

Safety procedures

Operational audits

Problem solving

Education

Bachelor's degree

Job description

Amazon Inc. in Riyadh is seeking an Operations Lead to manage Ultra Fast Grocery store operations across one large site or multiple locations. You will oversee end-to-end UTR operations, lead a team, collaborate with merchant stakeholders, and ensure safety, quality, and productivity targets are met.

The role emphasizes process improvement, performance management, and aligning with Amazon's service standards, with on-site duties in Saudi Arabia.