Operations Executive

Afaq - Warehouse Branch; Riyadh; On-site; SAR 150,000 - 210,000; Full time

Job summary

Afaq - Warehouse Branch in Riyadh seeks a Team Lead for UTR/OTR operations in KSA. You will manage daily end-to-end operations for one large site or a mix of smaller sites, ensuring customer-facing metrics and safety standards while maintaining team morale.

You will lead performance initiatives, develop training plans for pickers, and partner with merchants to continuously improve processes and drive sustained performance gains. Fluency in English is preferred.

Qualifications

• Bachelor’s degree
• Experience in customer-facing environment warehousing logistics or manufacturing
• Bachelor’s degree or experience with data analytics and interpreting data using advanced Excel strategies

Responsibilities

• Manage end-to-end UTR/OTR operations on a daily basis for one large site or multiple small sites
• Supervise store operations and ensure customer-facing metrics are met while upholding safety and team morale
• Drive performance management and develop training plans for pickers
• Collaborate with merchant stakeholders to improve operations and performance
• Conduct 4M/5S and Safety GEMBA audits daily and stand-in for Area Manager

Skills

Data analytics

Advanced Excel

Customer-facing experience

Education

Bachelor’s degree

Job description

Key job responsibilities

We re seeking a Team lead for UTR OTR operations in KSA In this role you will be responsible for Managing on a daily basis end to end UTR OTR operations for either one large site or a combination of small sites supervising store operations Meeting customer facing metrics while maintaining operational quality targets and upholding safety and morale of the team reporting to you Driving performance management of your team members Preparing and implementing training and development plans for the pickers Working closely with merchant stakeholders to continuously improve the operations process and attain a sustained level of performance improvement Conducting 4M 5S and Safety GEMBA audits for the stores on a daily basis Stand-in for Area Manager

Basic Qualifications

• Bachelor s degree
• Experience in customer-facing environment warehousing logistics or manufacturing
• Bachelor s degree or experience with data analytics and interpreting data using advanced Excel strategies

Preferred Qualifications

• Speak write and read fluently in English