Operations Director: Scale Multi-Brand Restaurant Ops

Client of Rawaj Company for Recruitment; Riyadh; On-site; SAR 600,000 - 900,000; Full time

Job summary

Client of Rawaj Company for Recruitment is seeking an Operations Director to lead the company\'s restaurant operations, ensure efficiency and consistency, and align activities with long‑term expansion plans across the Riyadh region.

You will develop and implement operating strategies, oversee multiple departments (Operations, R&D, Maintenance, Projects, Call Center), monitor KPIs, drive cost optimization, and mentor departmental heads to sustain profitability and exceptional customer service.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Engineering, or related field.
• MBA is an advantage.
• 5 years of experience as an Operations Director with leadership and operational achievement.
• Proven experience within well-known restaurant brands or established F&B retail businesses.

Responsibilities

• Lead and oversee the company\'s overall operations to ensure efficiency, consistency, and strategic alignment.
• Develop and implement operational strategies to support growth, profitability, and expansion.
• Oversee multiple departments including Operations, R&D, Maintenance, Projects, and Call Center; establish KPIs and reporting frameworks.
• Drive process improvements, cost optimization, and resource utilization across locations.

Skills

Leadership

Strategic planning

Communication

Problem solving

Multitasking

Education

Bachelor's degree in Business Administration / Hospitality Management

MBA (advantage)

Job description

Client of Rawaj Company for Recruitment is seeking an Operations Director to lead the company\'s restaurant operations, ensure efficiency and consistency, and align activities with long‑term expansion plans across the Riyadh region.

You will develop and implement operating strategies, oversee multiple departments (Operations, R&D, Maintenance, Projects, Call Center), monitor KPIs, drive cost optimization, and mentor departmental heads to sustain profitability and exceptional customer service.