Operation Director - F&B

Client of Rawaj Company for Recruitment; Riyadh; In loco; SAR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Client of Rawaj Company for Recruitment is seeking an Operations Director to lead the company\'s restaurant operations, ensure efficiency and consistency, and align activities with long‑term expansion plans across the Riyadh region.

You will develop and implement operating strategies, oversee multiple departments (Operations, R&D, Maintenance, Projects, Call Center), monitor KPIs, drive cost optimization, and mentor departmental heads to sustain profitability and exceptional customer service.

Competenze

• Bachelor's degree in Business Administration, Hospitality Management, Engineering, or related field.
• MBA is an advantage.
• 5 years of experience as an Operations Director with leadership and operational achievement.
• Proven experience within well-known restaurant brands or established F&B retail businesses.

Mansioni

• Lead and oversee the company\'s overall operations to ensure efficiency, consistency, and strategic alignment.
• Develop and implement operational strategies to support growth, profitability, and expansion.
• Oversee multiple departments including Operations, R&D, Maintenance, Projects, and Call Center; establish KPIs and reporting frameworks.
• Drive process improvements, cost optimization, and resource utilization across locations.

Conoscenze

Leadership

Strategic planning

Communication

Problem solving

Multitasking

Formazione

Bachelor's degree in Business Administration / Hospitality Management

MBA (advantage)

Descrizione del lavoro

The ideal candidate will have a strong background in well-known restaurant brands with the ability to lead diverse functions optimize operational performance and support the company s long-term expansion strategy strong Key Accountabilities strong The position involves Lead and oversee the company s overall operations ensuring efficiency consistency and alignment with strategic objectives Develop and implement operational strategies to support business growth profitability and expansion Oversee restaurant operations and ensure compliance with brand standards food safety requirements and service quality expectations Manage and coordinate multiple departments including Operations Research amp Development R amp D Maintenance Projects and Call Center Establish and monitor KPIs operational performance metrics and reporting frameworks across all departments Drive process improvements operational efficiency cost optimization and resource utilization Oversee new restaurant openings projects and operational readiness to support business expansion Collaborate with senior management to develop business plans budgets and growth strategies Monitor financial and operational performance identifying opportunities to improve profitability and productivity Ensure consistent customer experience and service standards across all locations and business units Lead develop and mentor departmental heads fostering accountability collaboration and high performance Identify operational risks and implement effective solutions to ensure business continuity and sustainable growth

Knowledge, Skills, and Experience We Are Looking For:

• Bachelor s degree in Business Administration, Hospitality Management, Engineering, or a related field. An MBA is an advantage.
• 5 years of experience as an Operations Director, with a strong record of leadership and operational achievement.
• Proven experience within well-known restaurant brands or established F&B retail businesses.
• Strong experience managing multiple departments, particularly Operations, R&D, Maintenance, Projects, and Call Center functions.
• Demonstrated ability to lead large teams, manage complex operations, and drive business performance.
• Strong financial and commercial acumen, including budgeting, cost control, and profitability improvement.
• Experience in restaurant expansion, operational standardization, and multi-site management is highly preferred.
• Excellent strategic planning, problem-solving, and decision-making skills.
• Strong stakeholder management and communication skills in Arabic and English.
• Ability to work in a fast-paced environment, manage competing priorities, and deliver measurable results.