Onsite Wellbeing Counselor – Arabic Speaking

Concentrix SAS Company; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Concentrix Riyadh seeks an Onsite Wellbeing Associate to deliver counselling and coaching for employees in content moderation roles. You will facilitate group sessions, design resilience plans, and support safety protocols while collaborating with clinical leadership and regional colleagues.

The role requires a Master’s-level qualification, arabic fluency, and a minimum of three years in wellbeing or psychotherapy, with a focus on confidential case management and ethical practice.

Qualifications

• Master’s degree in clinical psychology, counselling psychology, or psychotherapy.
• Current unrestricted license to practice in the country where the site is based.
• Minimum 3 years of experience in wellbeing or psychotherapy field.
• Proven cross-cultural counselling experience.
• Ability to build trust with employees, managers and team members.
• Proven experience designing and delivering wellbeing training, workshops and webinars.
• Strong data management skills, ensuring accurate handling of sensitive information and session records.
• Excellent time management and prioritization skills, effectively handling multiple tasks in a dynamic setting.
• Excellent communication skills.
• Fluent in written and spoken Arabic.
• English B1 as a plus.

Responsibilities

• Deliver one to one onsite counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT.
• Deliver one to one onsite coaching sessions, and develop resilience plans for maintaining employee health and wellbeing.
• Deliver onsite group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships.
• Facilitate onsite creative sessions such as creative therapies, music therapies, and mindfulness-based activities.
• Assess cases for trauma related to exposure to graphic content and follow escalation protocols.
• Evaluate and appropriately manage risks of harm to self or others in a timely manner.
• Manage confidential case records and reports safely, and in line with privacy protocols.
• Deliver psychometric assessments to employees in the region.
• Review assessment data for trends that require intervention, and contribute to insight reports.
• Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner.
• Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication.
• Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement.
• Contribute towards safe working practices across the Psychological Health team.
• Attend monthly peer support sessions with your Clinical Manager and regional colleagues.
• Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies.

Skills

Arabic fluency

Communication skills

Time management

Data management

Cross-cultural counselling

Wellbeing training delivery

Education

Master’s degree in clinical psychology, counselling psychology, or psychotherapy

Licensure to practice (unrestricted)

Job description

Concentrix Riyadh seeks an Onsite Wellbeing Associate to deliver counselling and coaching for employees in content moderation roles. You will facilitate group sessions, design resilience plans, and support safety protocols while collaborating with clinical leadership and regional colleagues.

The role requires a Master’s-level qualification, arabic fluency, and a minimum of three years in wellbeing or psychotherapy, with a focus on confidential case management and ethical practice.