On Site Application Engineer - Automative Industry

Henkel; Jeddah; On-site; SAR 120,000 - 180,000; Full time

Job summary

Henkel is seeking an On-Site Application Engineer to be stationed at a key customer’s automotive manufacturing facility in Jeddah. You will provide daily hands-on technical support for Henkel’s adhesive and bonding solutions, monitor critical process parameters, and troubleshoot challenges to sustain optimal production performance.

In this role, you will conduct root cause analyses, coordinate corrective actions with customer teams and Henkel experts, and collaborate with cross-functional groups

Qualifications

• Hands-on experience in automotive manufacturing environments and production settings.
• Strong troubleshooting and problem-solving abilities across processes and equipment.
• Ability to identify root causes and implement corrective actions.
• Effective collaboration with Production, Quality, Maintenance and Process Engineering teams.
• Excellent communication and customer-facing relationship management skills.
• Fluent English; Arabic is an advantage.

Responsibilities

• Maintain a full-time on-site presence at the customer's automotive facility in Jeddah as Henkel's technical representative.
• Provide daily hands-on technical support for Henkel's automotive adhesive and bonding applications during production.
• Monitor process parameters such as temperature, pressure, dispensing accuracy, curing conditions, and bonding quality.
• Identify, investigate, and troubleshoot technical challenges related to adhesives, equipment, and processes.
• Conduct root cause analysis and coordinate corrective/preventive actions with customer teams and Henkel experts.
• Collaborate with Production, Quality, Maintenance, and Process Engineering to ensure consistent application quality and process reliability.
• Support adhesive product trials, validations, and the introduction of new bonding technologies.
• Serve as the primary technical liaison between Henkel and the customer, ensuring clear communication and alignment on requirements.
• Build relationships with customer stakeholders, including engineering teams, supervisors, quality reps, and plant management.
• Prepare technical reports, performance assessments, troubleshooting docs, corrective actions, and project updates for Henkel and customer stakeholders.
• Coordinate with Henkel's Application Engineering, Technical Service, Sales, and Product Development teams to provide solutions and support improvement initiatives.
• Ensure compliance with health, safety, environmental, and quality requirements within the customer's plant.

Skills

Automotive manufacturing experience

Technical troubleshooting

Root cause analysis

Cross-functional collaboration

Customer relationship management

Fluent English

Job description

About this Position

As an On-Site Application Engineer, you will represent Henkel at one of our key customer's manufacturing facilities in Jeddah, providing hands-on technical support and ensuring the optimal performance of Henkel's adhesive solutions throughout the production process.

This role requires a strong technical background, a proactive problem-solving mindset, and the ability to work closely with cross-functional teams to maintain production efficiency, resolve application challenges, and drive continuous process improvements.

What You´ll Do

• Maintain a full-time presence at the customer's automotive manufacturing facility in Jeddah, serving as Henkel's primary on-site technical representative.
• Provide daily hands-on technical support for Henkel's automotive adhesive and bonding applications, ensuring optimal product performance and smooth integration into manufacturing processes.
• Monitor adhesive application performance and critical process parameters, including temperature, pressure, dispensing accuracy, curing conditions, and bonding quality to ensure stable and efficient production.
• Identify, investigate, and troubleshoot technical challenges related to adhesive applications, bonding performance, equipment functionality, and manufacturing processes.
• Conduct root cause analysis and coordinate corrective and preventive actions with the customer's technical teams and Henkel's internal experts to minimize production disruptions.
• Collaborate closely with Production, Quality, Maintenance, and Process Engineering teams to ensure consistent application quality, process reliability, and compliance with automotive manufacturing standards.
• Support adhesive product trials, application validations, process improvements, and the introduction of new bonding technologies within the customer's production lines.
• Act as the key technical liaison between Henkel and the customer, ensuring effective communication, timely issue resolution, and alignment on technical requirements.
• Build and maintain strong professional relationships with key customer stakeholders, including engineering teams, production supervisors, quality representatives, and plant management.
• Prepare and maintain technical reports, performance assessments, troubleshooting documentation, corrective action plans, and regular project updates for both Henkel and customer stakeholders.
• Coordinate with Henkel's Application Engineering, Technical Service, Sales, and Product Development teams to provide technical solutions and support continuous improvement initiatives.
• Ensure adherence to applicable health, safety, environmental, and quality requirements while working within the customer's manufacturing environment.

What makes you a good fit

• Minimum of 2–3 years of hands-on experience in automotive manufacturing, preferably within production, process engineering, application engineering, or technical support.
• Experience working in an automotive manufacturing plant, with a good understanding of production processes, quality standards, and operational requirements.
• Knowledge of industrial adhesives, bonding technologies, surface treatments, or automotive assembly processes is highly desirable.
• Strong technical troubleshooting and root cause analysis skills, with the ability to identify process deviations and implement effective corrective actions.
• Ability to read and interpret technical specifications, engineering drawings, process parameters, and production performance data.
• Familiarity with automotive quality standards, continuous improvement methodologies, and manufacturing best practices.
• Excellent communication, interpersonal, and customer relationship management skills, with the ability to collaborate with cross-functional teams.
• Proactive, hands-on, and solution-oriented mindset, with the ability to work independently in a customer-facing manufacturing environment.
• Willingness to be based full-time at the customer's manufacturing facility in Jeddah, with occasional travel for technical training, meetings, or support at other customer locations.
• Fluent English is required; Arabic is an advantage.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.