Night Audit & Guest Experience Leader

Hilton; Makkah Region; On-site; SAR 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Parental leave

Crisis concierge

Mental health resources

Benefits vary by location

Job summary

Hilton is seeking a Night Manager in Saudi Arabia to supervise overnight hotel operations and ensure accurate financial reporting. You will lead nightly audits, oversee payment integrity, and collaborate with department heads to improve audit accuracy while guiding and coaching your team to uphold the highest hospitality standards.

Join Hilton to contribute to memorable guest stays and be part of a global hospitality leader known for caring for team members and delivering exceptional experiences

Qualifications

• Leadership, integrity and accountability in daily operations.
• Strong sense of teamwork and ownership.
• Commitment to hospitality excellence.

Responsibilities

• Manage nightly audits and reconciliation: Oversee the nightly audit process, ensuring accurate financial reporting and adherence to internal controls
• Drive financial reconciliation: Ensure complete and accurate posting and reconciliation of the day’s financial activity across departments
• Ensure payment integrity: Verify accuracy of financial and credit card transactions and resolve complex discrepancies
• Analyze and improve processes: Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy
• Support overnight operations: Partner with the Night Manager to handle guest issues and assist in emergency situations as needed
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Skills

Leadership

Teamwork

Ownership / Accountability

Integrity

Hospitality passion

Job description

Hilton is seeking a Night Manager in Saudi Arabia to supervise overnight hotel operations and ensure accurate financial reporting. You will lead nightly audits, oversee payment integrity, and collaborate with department heads to improve audit accuracy while guiding and coaching your team to uphold the highest hospitality standards.

Join Hilton to contribute to memorable guest stays and be part of a global hospitality leader known for caring for team members and delivering exceptional experiences