Network Administrator & Helpdesk Specialist

Join Solutions; Riyad Al Khabra; On-site; SAR 111,600 - 167,400; Full time

Job summary

A technology service provider is looking for a Network Administrator & Helpdesk Specialist in Riyad Al Khabra, Saudi Arabia. The role involves ensuring network connectivity across branches, providing technical support for computers and applications, and monitoring network performance. Candidates should possess a Bachelor's degree in computer science, be a Saudi national, and have knowledge of network management and configurations. Strong communication and troubleshooting skills are essential.

Qualifications

• Saudi National only.
• Experience in managing and troubleshooting network devices.
• Ability to provide technical support for various computer systems.

Responsibilities

• Administrate and monitor network devices in the building and branches.
• Provide technical support for network issues.
• Configure computer operating systems.

Skills

Windows Server 2008/2012

LAN/WAN networking

CCNA/CCNP certification

Troubleshooting network issues

Communication skills

Documentation skills

Education

Bachelor's degree in computer science or related field

Tools

Microsoft IIS

Job description

Network Administrator & Helpdesk Specialist

About the job Network Administrator & Helpdesk Specialist

We are looking for aNetworkAdministrator & Helpdesk Specialistthat will be responsible forensuring that all Servers in the data center & branches of the companyconnected to the main network at the Data Center in the main building, andensure that the network works efficiently
This role includes the provision of technical support for all computers and theiraccessories as well as the first level of support for all applications toensure users work securely & efficiently, monitor the Datacenter andperform daily checklist reports.

Responsibilities:

• Administrate& Monitoring Network devices (Routers & Switches) in the Building &branches,
• Providingthe necessary technical support to ensure the network is up and running.
• Monitoringall subnets and make sure to connect to the main network.
• Providethe necessary technical support for the network of branches in case of failurein the main network.
• Ensuringthat the company is connected to the Internet and monitoring the performance.
• Fieldinspection work to connect new branches of the company and choose the appropriate method of connections.
• Follow-upfaults with the service providers
• Providetechnical support for all computers and accessories
• Configuringcomputer operating systems.
• Preparing applications, office programs, and e-mail onall types of computer
• Provide the first level of technical support to all users.
• Escalatingthe problems of applications and systems to the appropriate team and follow uptheir solution.
• Providea monthly report on the level of performance and the number and type ofproblems that have been resolved.

Qualifications:

• ABachelor's degree in computer science, management information systems, or a related field or equivalent combination of education and work experience isrequired.
• Mustbe Saudi National.
• Advancedknowledge of Windows Server (2008/2012) /desktop Operating Systems (8/10)
• Managingdeployments/rollouts
• Asolid understanding of LAN/WAN networking
• CiscoCertified Network Associate or Professional -CCNA/ CCNP MCITP Server
• GroupPolicy design and configuration
• MicrosoftIIS administration and configuration
• Migrationof Exchange 2010 to Exchange 2016
• ActiveDirectory/LDAP user and group administration
• Abilityto troubleshoot network issues including backbone infrastructure issues
• LANRouting and Switching design, configuration, and troubleshooting (VLANs, IPSubnetting, 802.1Qtrunks)
• Strongcommunication and documentation skills
• Flexibleand able to adapt to a rapidly changing environment
• Mustbe organized and have the ability to manage projects of varying length
• Positive,self-motivated individual who can complete tasks independently