About Red Palace:
A symbol of Saudi Arabia’s heritage, The Red Palace stands as an extraordinary landmark in Riyadh, now reimagined as an ultra-luxury boutique hotel. Originally built in 1943, this historic Palace has been transformed into a masterpiece of refined hospitality, blending timeless elegance with contemporary sophistication.
Nestled in the heart of the capital, The Red Palace offers an exclusive glimpse into the Kingdom’s storied past, featuring meticulously restored architecture, curated cultural experiences, and unparalleled service. Every detail has been thoughtfully designed to honor its legacy while delivering a modern interpretation of luxury. At The Red Palace, we invite guests to step into a world of history, prestige, and indulgence, where tradition and innovation seamlessly come together.
HOTELS: Red Palace
JOB TITLE: Mixologist
REPORTING TO: Beverage / Bar Manager
THE POSITION
The Mixologist is responsible for creating and serving exceptional mocktails, and other beverages to guests in the hotel's bar and lounge areas. This role requires exceptional mixology skills, a deep understanding of mocktail trends, as well as a strong customer service orientation.
Beverage Expertise and Execution
- Concoct and serve a high-quality mocktails using premium free-spirits and fresh ingredients
- Demonstrate an in-depth knowledge of the hotel's beverage menu and non-alcoholic offerings
- Provide knowledgeable recommendations and suggestions to guests, enhancing their overall dining and drinking experience
- Ensure consistent and precise preparation of all beverages, adhering to standardized recipes and techniques
Guest Service and Satisfaction
- Deliver exceptional customer service, anticipating guests' needs and responding promptly to their requests
- Engage with guests in a friendly and personable manner, building rapport and fostering a welcoming atmosphere
- Address guest concerns and feedback in a timely and professional manner, escalating issues to the Restaurant / Beverage Manager as needed
- Contribute to the overall ambiance and atmosphere of the bar, helping to create a memorable guest experience
Operational Efficiency
- Maintain a clean, organized, and well-stocked bar area, ensuring all equipment and glassware are in good condition
- Assist in monitoring and maintaining inventory levels, placing orders as necessary to ensure sufficient stock
- Adhere to all applicable safety and sanitation policies and procedures, ensuring compliance with local regulations
- Collaborating with the Restaurant / Beverage Manager and Food & Beverage team to optimize workflows and procedures.
Living the Brand
- Is impeccably groomed, charming, graceful, thoughtful and welcoming.
- Take pride in anticipating guest needs through service that is warm, genuine and intuitive.
- Understand what is required to offer emotional luxury and to provide service that is elegant and discreet.
- Create the guest experience through their senses through all public touch points.
- Ensuring quality is never compromised.
- Is generous in spirit with guests and colleagues alike.
- Establish the reputation of the hotel in local community for its quality service through hosting local events.
- Demonstrate professionalism, integrity, and a guest-focused approach.
- Promote and practice the Company’s legacy competencies and values in all interactions.
Qualifications
- High school diploma or equivalent; Hospitality, Culinary, or Bartender certification preferred
- Minimum 1-2 years of experience as a Bartender in upscale bar or restaurant setting
- Extensive knowledge of mocktail recipes, and mixology techniques
- Proficiency in preparing a wide range of classic and contemporary mocktails
- Strong customer service orientation, with the ability to engage with guests and provide exceptional service
- Excellent problem-solving and multitasking skills, with the ability to work efficiently in a fast-paced environment
- Familiarity with point-of-sale systems and bar management software
- Fluency in English; proficiency in Arabic is preferred
- Flexible to work evenings, weekends, and holidays as required
- Local market experience is an asset