Medina Call Center Pro – Arabic Speaker (Contract)

Woopel; Medina; On-site; SAR 39,000 - 61,000; Part time

Benefits offered by this job

Accommodation provided

Reputable company

Customer service experience

Job summary

Woopel is hiring a Call Center Representative for a contract position in Medina, Saudi Arabia. The role requires experience in a call center and strong Arabic communication skills. This position is suitable for candidates who are comfortable in a fast-paced environment and can work flexible hours.

You will handle inquiries, provide product information, resolve issues, and maintain records. Accommodation is provided during the contract.

Qualifications

• Must be Egyptian with a valid biometric passport
• Previous call center experience required
• Excellent Arabic communication skills (written and verbal)
• Basic knowledge of English preferred but not required
• Ability to work flexible hours including weekends and holidays

Responsibilities

• Answer incoming calls and respond to customer inquiries and concerns
• Provide information about products and services
• Handle and resolve customer complaints
• Transfer calls to appropriate departments as needed
• Maintain detailed records of customer interactions and transactions
• Meet or exceed performance goals and quality metrics

Skills

Call center experience

Arabic language proficiency

Empathy

Multitasking

Customer service

Job description

Woopel is hiring a Call Center Representative for a contract position in Medina, Saudi Arabia. The role requires experience in a call center and strong Arabic communication skills. This position is suitable for candidates who are comfortable in a fast-paced environment and can work flexible hours.

You will handle inquiries, provide product information, resolve issues, and maintain records. Accommodation is provided during the contract.