Marketing Executive

Delta Hotels and Resorts®; Jeddah; On-site; SAR 56,000 - 100,000; Full time

Job summary

Delta Hotels by Marriott in Jeddah seeks a non-management, full-time Sales & Marketing professional. You will promote the brand, use sales techniques to maximize revenue, and up-sell enhancements to improve guest experiences or events.

Responsibilities include guiding guests through preview package sales, verifying eligibility for tours, answering questions about facilities, and maintaining professional appearance and confidentiality in line with company policies.

Qualifications

• High school diploma or GED equivalent is required.
• Strong customer service and communication skills preferred.
• Ability to learn hotel sales processes and maintain brand standards.

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques to maximize revenue while maintaining guest loyalty.
• Identify opportunities to up-sell and sell enhancements for Marriott experiences or events.
• Explain details of attending a sales presentation to potential owners.
• Schedule preview package sales/tours and verify eligibility for tours.

Education

High school diploma or GED equivalent

Job description

Job Number 26075482

Job Category Sales & Marketing

Location 3243 Al Salam Street, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.